Process Transformation for Customer Experience
CX Today's William Smith hosts Gero Decker, General Manager SAP Business Process Intelligence and Co-founder, Signavio
15 Des 20219min
LivePerson Leverages AI CX to Support Travel Industry
CX Today's Carly Read hosts Jared Eisenlohr, VP of Retail, Travel & Tech, LivePerson.
7 Des 202113min
Nectar: Digital Experience Insights from the IVR to the Agent
CX Today's William Smith hosts Tim Armstrong, Vice President, Product & Marketing, Nectar.
6 Des 202111min
Optimising Conversations for Next-gen CX
CX Today's Rob Scott hosts Andy White, CEO, at Contexta360.
3 Des 202117min
Conversation Analytics Platform and Autumn Release News
CX Today's Carly Read hosts Jeff Gallino, CTO, CallMiner.
2 Nov 202110min
Twilio Engage and the Importance of Personalised CX
CX Today's Carly Read hosts Paul Adams, Regional VP, UK & Ireland, Twilio.
29 Okt 20219min
Future-Proofing a Business with Omni-Channel
CX Today's Carly Read hosts Jacob Borgeson, Product Marketing Director, Khoros.
25 Okt 20217min
Puzzel Extends Smart Experiences with Vergic Acquisition
CX Today's Rob Scott hosts Frederic Laziou, CEO at Puzzel and Alexander Lunde, Co-Founder at Vergic.
22 Okt 202111min
