Autonomous Process Automation in BPO  | Agentic AI Podcast by lowtouch.ai

Autonomous Process Automation in BPO | Agentic AI Podcast by lowtouch.ai

In this episode, we explore how autonomous AI is driving a new wave of transformation in the Business Process Outsourcing (BPO) industry. By automating repetitive tasks, enhancing decision-making, and enabling 24/7 operations, AI agents are helping BPO firms achieve greater efficiency, scale services rapidly, and unlock new innovation opportunities. We discuss real-world use cases across customer support, finance, HR, and more—showing how autonomous AI is reshaping the future of BPO.

Episoder(69)

Microsoft Copilot Upgrade - Agents, Personalization, and Enterprise Impact  | Agentic AI Podcast by lowtouch.ai

Microsoft Copilot Upgrade - Agents, Personalization, and Enterprise Impact | Agentic AI Podcast by lowtouch.ai

In this episode, we explore the transformative upgrades to Microsoft Copilot, highlighting the introduction of autonomous AI agents, enhanced personalization features, and their profound impact on ent...

15 Mai 202518min

Graphite - An Event-Driven AI Agent Framework

Graphite - An Event-Driven AI Agent Framework

In this episode, we explore Graphite, an event-driven AI agent framework designed to help enterprises build responsive, real-time automation systems. Unlike traditional AI tools that rely on fixed tri...

15 Mai 202516min

The Hidden Debt of AI Generated Code in Agentic AI

The Hidden Debt of AI Generated Code in Agentic AI

In this episode, we shine a light on the often-overlooked technical debt created by AI-generated code in agentic AI systems. While autonomous agents can rapidly write and execute code to automate work...

15 Mai 202519min

Salesforce Agentforce and Enterprise Automation with Agentic AI

Salesforce Agentforce and Enterprise Automation with Agentic AI

In this episode, we explore Agentforce, Salesforce’s leap into the world of agentic AI, and what it means for the future of enterprise automation. We break down how Salesforce is integrating intellige...

15 Mai 202515min

Saudi Arabia - AI, Tech, and US Partnership

Saudi Arabia - AI, Tech, and US Partnership

In this episode, we explore how Saudi Arabia is rapidly emerging as a global tech hub through major investments in AI and strategic partnerships with U.S. companies like Nvidia and AWS. As part of its...

15 Mai 202512min

Rethinking AI Agent Scaffolding – Embracing the Bitter Lesson for Scalable Automation

Rethinking AI Agent Scaffolding – Embracing the Bitter Lesson for Scalable Automation

In this thought-provoking episode, we dive into the evolving philosophy behind building agentic AI—moving away from rigid scaffolding and handcrafted logic, and toward systems that learn, adapt, and s...

9 Mai 202518min

Agentic AI Transforms Shipping and Logistics

Agentic AI Transforms Shipping and Logistics

In this episode, we unpack how agentic AI is revolutionizing the shipping and logistics industry—from real-time route optimization and predictive maintenance to autonomous warehouse operations and int...

6 Mai 202520min

CodeAct-AI Agents with Executable Code Actions

CodeAct-AI Agents with Executable Code Actions

In this episode, we explore CodeAct, a powerful evolution in agentic AI where agents don’t just suggest solutions—they write and execute code to implement them. This shift transforms AI from an adviso...

24 Apr 202517min

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