UCaaS Meets CCaaS: Transforming Enterprise Communications
CX Today5 Nov 2025

UCaaS Meets CCaaS: Transforming Enterprise Communications

Join Susie Harrison, Head of Content at CX Today, as she sits down with William Rubio, Chief Revenue Officer at CallTower, to explore the powerful convergence of UCaaS (Unified Communications as a Service) and CCaaS (Contact Center as a Service). In this interview, we dive into how this convergence is reshaping enterprise communications strategies, enhancing customer and employee experiences, and enabling scalable, integrated ecosystems for digital transformation. William shares exper...

Episoder(372)

Populært innen Teknologi

lydartikler-fra-aftenposten
romkapsel
rss-avskiltet
teknisk-sett
rss-impressions-2
energi-og-klima
teknologi-og-mennesker
shifter
elektropodden
smart-forklart
nasjonal-sikkerhetsmyndighet-nsm
hans-petter-og-co
tomprat-med-gunnar-tjomlid
pedagogisk-intelligens
rss-ki-praten
fornybaren
rss-praktisk-proptech
rss-fish-ships
rss-alt-som-gar-pa-strom
rss-snakk-om-sikkerhet