How AI Is Revolutionizing Modern Contact Centers
CX Today5 Nov 2025

How AI Is Revolutionizing Modern Contact Centers

Inside Scorebuddy’s take on AI, data security, and tackling agent burnout in today’s evolving CX landscape. In this interview, Rhys Fisher, Deputy Editor at CX Today, is joined by Emmanuel Doubinsky, Product Director at Scorebuddy. The pair dive deep into how AI is reshaping the modern contact center – from quality assurance transformations to data security challenges and the critical issue of agent burnout. In this engaging discussion, Emmanuel breaks down the evolving ...

Episoder(377)

Populært innen Teknologi

lydartikler-fra-aftenposten
romkapsel
tomprat-med-gunnar-tjomlid
smart-forklart
rss-impressions-2
teknisk-sett
energi-og-klima
nasjonal-sikkerhetsmyndighet-nsm
elektropodden
shifter
rss-ki-praten
rss-praktisk-proptech
pedagogisk-intelligens
kunstig-intelligens-med-morten-goodwin
rss-heis
fornybaren
hans-petter-og-co
i-loopen
rss-ki-til-kaffen
rss-polypod