Personalisation and the Importance of CX for Retailers
CX Today's William Smith hosts Jamie Brighton, Head of Product Marketing EMEA, Adobe Experience Cloud.
30 Jul 202111min
The Future of CX in a Post-Pandemic World and the Role of CRM
CX Today's Rob Scott hosts Crevan O'Malley, Senior Sales Director, HubSpot.
21 Jul 202123min
The Future of CX Starts with the CRM
CX Today's David Dungay hosts David Campbell, VP of Marketing, SugarCRM.
19 Jul 202121min
AudioCodes: Modernising On-Premise Contact Centres
CX Today's William Smith hosts Peter Broeckx, Sales Manager Contact Center EMEA at AudioCodes
15 Jul 202119min
Reimagining Customer Migration Journeys
CX Today's David Dungay hosts Andy Dignan, Senior VP of Global Partners and Services, Five9 & Irwin Lazar, President and Principal Analyst, Metrigy.
14 Jul 202127min
Keeping Agents Engaged Post-Pandemic
CX Today's Carly Read hosts Maxine Allard, Senior Account Director, Odigo.
12 Jul 20219min
How Invoca's DialogTech Deal Impacts the $4.8B Conversational Intelligence Market
CX Today's Carly Read hosts Gregg Johnson, CEO, Invoca.
7 Jul 20219min
Digital Transformation and AI in CX
CX Today's Carly Read hosts John Trembley, VP of Marketing, Evolv.
28 Jun 202121min
