CRM Rocks

CRM Rocks

The CRM Talk Show

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Episoder(166)

Digital transformation success with Guus Krabbenborg

Digital transformation success with Guus Krabbenborg

Episode 84: Markus Erlandsson talks to Guus Krabbenborg from Dynamics and More about Digital Transformation and what a makes a digital transformation project successful. Guus start with explaining wha...

15 Des 20190s

Dynamics Marketing with Guro Faller

Dynamics Marketing with Guro Faller

Episode 83: Markus Erlandsson talks to Guro Faller from Avanade about Dynamics 365 Marketing where Guro explains the capabilities and the features of the application. Guro talks about Customer journey...

14 Nov 20190s

Dynamics got Talent with Rachel Profitt

Dynamics got Talent with Rachel Profitt

Episode 82: Markus Erlandsson talks to Rachel Profitt from RSM about Dynamics 365 Talent and how you can use it. Rachel starts with explaining what the three areas: Attract, Onboarding and Core HR do....

14 Okt 20190s

Premier Field Engineer with Furqan Ali

Premier Field Engineer with Furqan Ali

Episode 81: Markus Erlandsson talks to Furqan Ali from Microsoft about Premier Field Engineers. Furqan starts with explaining what Premier Field Engineers (PFE) do and why Microsoft offers this servic...

14 Sep 20190s

Exploring Project Service Automation with Dian Taylor

Exploring Project Service Automation with Dian Taylor

Episode 80: Markus Erlandsson talks to Dian Taylor from RSM about Project Service Automation and what the functionality is. Dian starts with explaining what PSA can do and how to use it, she then cont...

14 Aug 20190s

Forms Pro with Megan V Walker

Forms Pro with Megan V Walker

Episode 79: Markus Erlandsson talks to Megan V Walker about Forms Pro and the difference between Forms and Forms Pro. Megan starts with explaining how you can use Forms Pro now that it’s based on Comm...

14 Jul 20190s

Customer Service Insights with Tessa Kloster

Customer Service Insights with Tessa Kloster

Episode 78: Markus Erlandsson talks to Tessa Kloster from Microsoft, Tessa starts by explaining what the product does on a high level, then continue to describe what AI-driven topic clustering is and ...

14 Jun 20190s

Special episode: ClickLearn with Joachim Schiermacher

Special episode: ClickLearn with Joachim Schiermacher

Special Episode: Markus Erlandsson talks to Joachim Schiermacher from ClickLearn about how to use ClickLearn. Joachim describes what the product does and how ClickLearn themselves uses it and what the...

28 Mai 20190s

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