PAPod 581- Measuring the Invisible: When 'Nothing Happened' Breaks Safety Metrics
Todd Conklin explores why its so difficult to measure events that never happen and how traditional safety metrics can mislead organizations. He argues for focusing on metrics that validate safeguards ...
17 Jan 18min
PAPod 580 - Start Right, End Safe: Building Better Encounters in 2026
Todd Conklin opens 2026 reflecting on why how we begin interactions and jobs matters more than we often realize. He uses stories from travel, aviation, and workplace examples to show that the start of...
12 Jan 22min
PAPod 579 - Stepping Back Almost 10 Years...Another Trip Around the Sun: 2016 Safety Recap & 2017 Resolve
10. New Year’s Eve recap reflecting on a busy 2016 and the journey ahead into 2017. 9. Host shares personal travel highlights and experiments in gratitude and generosity. 8. Announces a 2017 focus on ...
3 Jan 20min
PAPod 578 - Choose Gratitude: A Thanksgiving 2021 Reminder
This special Thanksgiving 2021 episode shares one simple piece of advice: be grateful. It highlights the power of gratitude during hard times and encourages you to pause and appreciate what you have. ...
27 Des 20252min
PAPod 577 - Near Misses: The Unexpected Gift That Keeps Workers Safe
In this episode Todd Conklin uses the season of gift-giving to explain near-miss reporting: why it matters, how it shows whether controls worked or luck saved the day, and how organizations should res...
20 Des 202523min
PAPod 576 - From Continuous Improvement to Continuous Capacity: 10 Operational Indicators You Need
This episode shifts the safety conversation from continuous improvement to continuous capacity, introducing a practical dashboard of 10 operational indicators—five system capacities (exposure to unfor...
13 Des 202527min
PAPod 575 - Vancouver Workshop: A Case Study in Failure, Justice, and Resilience
Todd Conklin talks with Brent Sutton and Jeff Lyth about the upcoming HOP Workshop in Vancouver (Jan 28–29, 2026), centered on Redonda’s powerful firsthand story of patient safety, complex systems, re...
6 Des 202527min
PAPod 574 - Margin for Safety: Lessons from 50 Years in the Cockpit
This episode explores human performance and aviation safety, contrasting airline procedures with general aviation risks. Guests discuss building safety margins, the importance of planning vs. acting, ...
29 Nov 202538min
