Negotiations Part 1
In this episode, Fred and John review the initial stages of negotiation:1) Knowing the types of negotiations2) Preparation - ZOPA, BATNA, goal-setting3) Books we recommend
23 Nov 202556min
DISC for Account Managers
In this episode, Fred and John discuss using DISC as an Account Manager:Review of what DISC means and how to use as an Account ManagerFred and John's DISC profilesWe attempt to guess famous people's p...
19 Okt 202551min
How to Work with Internal teams
In this episode, Fred and John discuss:Misconceptions on how to work with internal teamsWhat to do instead
5 Okt 202549min
Finance and Accounting for Account Managers
In this episode, Fred and John discuss:Mindset of Accounting and Finance (vs. Account Managers)Finance's primary concernsHow to interpret the output of Finance and Accounting as an Account Manager
28 Sep 202552min
How to Successfully Land An Account Manager Role
In this episode, Fred and John discuss the best ways to be successful applying for a role as an Account Manager including: Getting your foot in the door Resume Interviewing First three months
26 Sep 202348min
Wrap up of the basics of Account Management
In this episode, Fred and John do a wrap-up of topics from the book. Including: Be more than a pass through Be a student of the game Be a person of character Resources available for further study
17 Feb 202347min
Communications (Part 2)
In this episode, Fred and John continue the conversation about the right way to approach communication with your clients. Including: -Communication with emotional context -Knowing your audience -Usin...
11 Jul 202244min
Communications (Part 1)
In this episode, Fred and John discuss the right way to approach communication with your clients. Including: - When to communicate - Dangers of email - Being positive - Grammar and syntax
8 Feb 202249min
