Where Product Marketing Meets the Docs – Interview with Liz Couto
We are talking with Liz Couto, Product Marketing Manager at Shopify, about the role of marketing and an amplifier, where the CTA is often pointing to the developer documentation. How did Shopify empat...
4 Des 202037min
Feedback Management & Documentation Workflows - Interview with Uwana Ikaiddi
“It’s a misconception to think that documentation is a solitary endeavor” says Uwana Ikaiddi (Documentation Manager, BigCommerce). Getting involved in cross-team discussions as early as possible while...
4 Nov 202033min
Intentional Jargon and Technical Documentation – Interview with Erin McKean
The Good Docs Project aims to create open source documentation templates, and most recently an information architecture template too. Erin McKean, one of the central orchestrators behind the Good Docs...
2 Nov 202037min
DocOps and Automation to the Delight of Technical Writers! - Interview with Paula Henk & Patrick Hammond (Adyen)
What are the main principles a documentation team operates on in a fast-moving industry? How to adopt DocOps? How does a documentation team decide on what should be automated? What is hard to automate...
22 Okt 202032min
Remote Onboarding and Technical Writing: Things We Can Do Better
How can you onboard new technical writers when your office just turned into remote-first? This podcast episode focuses on the mistakes Karen Sawrey (Contract Technical Writer) made and the issues she’...
14 Okt 202033min
Developer-friendly API Documentation with Milecia McGregor
“When you’re working on APIs that developers use, they need to know exactly how to use them. Great documentation is the way to do this & it gives development a chance to make things more user-friendly...
7 Okt 202034min
The Evolution of a Documentation Platform - Interview with Fabian Rodriguez (Vonage)
Vonage’s developer platform journey started in 2017. Little did they know the impact that some of their design decisions were going to have now. In this interview, Fabian shares how the platform evolv...
1 Okt 202036min
Insider's advice on actions your tech writers can take to create quality API documentation
At the 7th API The Docs Virtual event Michelle Fredette, technical writer at New Relic and Chris Cowell, Oregon-based technical trainer and writer presented on the issues of onboarding writers with di...
3 Jul 202021min
