Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

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Episoder(198)

#77 - Breaking Into User Research – with Eniola Abioye

#77 - Breaking Into User Research – with Eniola Abioye

Eniola Abioye—user research career coach—joined us for a special live episode of Awkward Silences. She answered audience questions and shared some of her best tips for crafting a research portfolio th...

29 Sep 202151min

#76 - UXRs Need to Care About the Business, Too – with Zack Naylor of Aurelius

#76 - UXRs Need to Care About the Business, Too – with Zack Naylor of Aurelius

This week we’re joined by Zack Naylor, CEO and co-founder of UX research tool Aurelius. We spoke about what researchers need to know about their company, why tying research outcomes to business impact...

21 Sep 202135min

#75 - Debunking UX Research Myths with Zach Schendel of DoorDash

#75 - Debunking UX Research Myths with Zach Schendel of DoorDash

As a seasoned researcher who has led teams at Unilever, Netflix, and DoorDash,  Zach Schendel has come up against every type of skeptical stakeholder you can imagine.He joined us to chat about the res...

8 Sep 202147min

#74 - Building a Product Vision with Rajesh Nerlikar of Prodify

#74 - Building a Product Vision with Rajesh Nerlikar of Prodify

Rajesh Nerlikar works with companies to help them build great products. As the CEO of Prodify, he and his team advise startups on how to build impactful, vision-led products that get customers excited...

24 Aug 202140min

#73 - Getting Stakeholder Buy-In at a Large Organization with Meg Pullis Roebling of BNY Mellon

#73 - Getting Stakeholder Buy-In at a Large Organization with Meg Pullis Roebling of BNY Mellon

Meg Pullis Roebling, Head of CX Research, Data & Analytics Solutions at BNY Mellon, talks us through her approach to building relationships with stakeholders, finding people to support her research ef...

10 Aug 202133min

#72 - How to Ask Great UX Research Questions with Amy Chess of Amazon

#72 - How to Ask Great UX Research Questions with Amy Chess of Amazon

Your research question is where it all begins. It’s what drives your research forward, informs when you’re ready to wrap up your project, and it’s what gets everyone involved on the same page. But how...

27 Jul 202140min

#71 - Running a Blended Research Team with Dave Chen of Flipp

#71 - Running a Blended Research Team with Dave Chen of Flipp

Insights can come from a lot of different places. Support tickets, sales calls, market research studies, and of course, dedicated user research are all a part of an organization's insights funnel. But...

13 Jul 202128min

#70 - Radical Listening and Practical Empathy with Babz J.R. Hall

#70 - Radical Listening and Practical Empathy with Babz J.R. Hall

Researchers talk a lot about the importance of empathy. But what the heck does ‘empathy’ actually mean? What does empathy really look like in practice? Babz Jewell—an ethnographic sociologist and Prin...

29 Jun 202131min

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