#65 - The Best of Awkward Silences (So Far)
To celebrate our launch on Product Hunt, we're taking some time to reflect on what Awkward Silences is all about. Guests featured in this episode, in order:Jon Macdonald, Founder of the GoodCat Noone,...
30 Apr 20217min
#64 - Civic Tech with Cyd Harrell
Whether you’re paying a parking ticket or getting a divorce, chances are high that you’ll go through some (if not all) of that process online. Chances are also good that the UX of that process will be...
20 Apr 202142min
#63 - Information Architecture in UX with Page Laubheimer of NN/g
Information architecture is everywhere. Page Laubheimer, Senior User Experience Specialist at Nielsen Norman Group, joins our hosts to shed some light on the complicated topic of IA and how the way we...
6 Apr 202143min
#62 - The State of User Research with Katryna Balboni
Our third annual State of User Research survey gathered insights from 525 people who do research around the world. Katryna Balboni, our Content Director, joined the hosts of Awkward Silences to talk a...
23 Mar 202135min
#61 - The Role of Research in CX Transformation with Kim Salazar of Nielsen Norman Group
Is your company truly customer-centric? Are your systems actually helping you create better experiences for your customers?Last week, Kim Salazar, Senior User Experience Specialist at Nielsen Norman G...
9 Mar 202148min
#60 - Discovery Research and Interview Skills with Maria Rosala of Nielsen Norman Group
Are your research discoveries really discoveries? Or are you collecting validation for your own assumptions?That’s just one of the big questions Maria Rosala, Director of Research at Nielsen Norman Gr...
18 Feb 202147min
#59 - Ethical Hacking, Information Security, and UX with Ted Harrington of ISE
Building great products is hard. Building great, secure, products is even harder. This week on Awkward Silences, we talked to Ted Harrington about the intersection between security and UX. He outlined...
1 Feb 202128min
#58 - The Lone UXR: Being a UX Research Team of One with Izzy Nichols
Being a research team of one isn’t easy. When you’re the only researcher at a company, you have to do every type of research, recruiting, planning, and analysis by yourself—all without the resources o...
19 Jan 202127min
