
#37 - Using Research to Write Next Level Copy with Joel Klettke of Case Study Buddy
This week on Awkward Silences, Erin and JH chatted with Joel Klettke, who has 6+ years of experience writing killer conversion copy for clients like Hubspot, Scott's Cheap Flights, and WP Engine. His ...
25 Mar 202047min

#36 - User Research as a Growth Engine at Early Stage Startups with Loic Alix-Brown
One of the key tenets of the Lean Startup approach is ensuring you have product-market fit. To find it, you'll need to talk to potential users, and get them to confirm your product is something they r...
19 Mar 202032min

#35 - Democratizing Research in Large Enterprise Companies with Luke Fraser of Stepwise Innovation
This week on the pod, Erin and JH chatted with Luke Fraser, Founder & CEO of Stepwise Innovation (formerly Paper Ventures). They work with insurance innovation and product development teams to get pro...
12 Mar 202031min

#34 - Self Care As A UX Researcher with Vivianne Castillo
Vivianne Castillo’s career has always been human-centered. She started off as a counselor, helping people navigate through complex issues, but eventually found her way to UX research, helping companie...
14 Feb 202039min

#33 - Using Session Replay Tools to Supercharge Your User Research with Elyse Bogacz
This week on the pod, we chatted with Elyse Bogacz, who has worked on product on Drift, Runkeeper, and now NDVR. She walked us through how she uses session replay tools like FullStory to supercharge h...
31 Jan 202033min

#32 - 7 Reasons Not To Do User Research with Michele Ronsen
Erin and JH chat with Michele Ronsen, founder of Curiosity Tank and General Assembly instructor. Michele talks to a lot of different people about user research, and she's found there are some situatio...
7 Jan 202042min

#31 - Why No One Listens to Your Research Reports with Caitria O’Neill of Google
If you’ve ever presented research to a crowd of glazed over eyes, or sent around a detailed report only to hear back crickets, this episode is for you. After reading Caitria O’Neill’s article UX Resea...
6 Des 201946min

#30 - How 3 Mailchimp Researchers Landed Their Dream Jobs with Jud Vaughan, Khalida Nicole Sebree, and Christianne Elliott
There are many ways to become a UX Researcher. To learn more about the winding career paths many researchers take, Erin and JH talked to Jud Vaughan, Khalida Nicole Sebree, and Christianne Elliott, wh...
7 Nov 201949min




















