Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

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Episoder(198)

#29 - Researching Your Own Users with Chad Aldous of Rentable

#29 - Researching Your Own Users with Chad Aldous of Rentable

Researching with your own users means you have to make some special considerations. When was the last time they used your product? Where are they in the funnel? When was the last time they participate...

23 Okt 201926min

# 28 - The Three Tiers of Culturalization with Chui Chui Tan of Beyō Global

# 28 - The Three Tiers of Culturalization with Chui Chui Tan of Beyō Global

This is the third episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Chui Chui Tan, author of International User Research and Founder of Beyō Global. C...

17 Okt 201933min

# 27 - International Markets and Anthropology with Leia Atkinson of Shopify

# 27 - International Markets and Anthropology with Leia Atkinson of Shopify

This is the second episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Leia Atkinson, Staff Researcher at Shopify. Leia chatted with Erin and JH about h...

17 Okt 201924min

# 26 - Cross Cultural Research in Action with Elsa Ho

# 26 - Cross Cultural Research in Action with Elsa Ho

This is the first episode in our three part series on cross-cultural research. In this episode, Erin and JH chat with Elsa Ho, a Senior UX Researcher at Uber who works on airports and events. Elsa is ...

17 Okt 201922min

# 25 - Why Participants Participate in User Research with Brittany Rutherford of User Interviews

# 25 - Why Participants Participate in User Research with Brittany Rutherford of User Interviews

We’ve talked a lot about how researchers do research, now it’s time to hear from the participants. We invited our Participant Marketing Lead, Brittany Rutherford, and had some recent participants leav...

1 Okt 201928min

#24 - What's in a Name? Building Custom Research Programs that Stick with Vicki Tollemache

#24 - What's in a Name? Building Custom Research Programs that Stick with Vicki Tollemache

How do you get everyone on board with research? Vicki Tollemache has found that building a branded research practice that's fun, engaging, and impactful is pretty effective. She started Grubhub's Part...

23 Sep 201939min

#23 - How to Interview Customers Continuously with Teresa Torres of Product Talk

#23 - How to Interview Customers Continuously with Teresa Torres of Product Talk

Teresa Torres is a master of continuous interviewing. As a product discovery coach and founder of Product Talk, she works with teams of all shapes and sizes to help them build better stuff. Part of th...

20 Aug 201942min

#22 - Stop Freaking Out About the Evils of Personas with Andy Budd of Clearleft

#22 - Stop Freaking Out About the Evils of Personas with Andy Budd of Clearleft

Personas are polarizing, some love them, but many love to hate them. This week, Erin and JH talk to Andy Budd, co-founder of Clearleft about why the social mediaverse should stop freaking out about th...

8 Aug 201928min

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