
#9 - Running Amazing Remote UX Research Sessions with Sonya Badigian
Erin and JH talk to Sonya Badigian. As a researcher at a fully-remote company, Sonya is a big fan of remote research. She walks us through how remote research can be affordable, flexible, and fun. Abo...
13 Mar 201929min

#8 - Continuously Delivering and Discovering with James Aylward of Pluralsight
Pluralsight is built on continuous discovery and continuous delivery, which means they are constantly building and shipping code, while constantly digging in to how customers feel about their product....
27 Feb 201931min

#7 - Making User Testing Fast, Fun, and Accessible with Laura Powell
Try to think of each user as a new friend, and you want to learn about them. Don’t get nervous — relax! It’s just nice to create the sense that you’re having a conversation with someone. You’re listen...
13 Feb 201932min

#6 - Building Products That Don't Cause Emotional Trauma with Laura Klein
Algorithms don’t always handle “edge cases” well, and the people who design them can have too broad a definition of edge case—stillbirths, miscarriages, and other life tragedies are actually relativel...
30 Jan 201941min

#5 - Collaboration Between UXR and Stakeholders with Holly Hester-Reilly
If there’s anyone who can link stakeholders to the awesome power of user research, it’s Holly Hester-Reilly. Holly is a champion of research that is connected to every member of organizations; researc...
16 Jan 201930min

#4 - Conversational Research with Maggie Crowley of Drift
This week on the pod, Erin and JH talk to Maggie Crowley, Director of Product Management at Drift, about research as a product manager at a rapidly growing startup. They talk about how to do great res...
2 Jan 201930min

#3 - Quant and Qual Flow with Cat Anderson
Some people think you have to choose between qual and quant research when you start your study. Not Cat Anderson. At AP Intego, she works with a fairly small and scrappy team (just like us!), but that...
12 Des 201829min

#2 - When Research Doesn't Go As Planned with Jaclyn Perrone
What do you do when your user research session doesn’t go according to plan? It happens all the time, in a lot of ways, for a lot of reasons. Fortunately we have Jaclyn Perrone, Design Director at tho...
4 Des 201827min






















