Awkward Silences
Welcome to Awkward Silences by User Interviews, where we interview the people who interview people. Listen as we geek out on all things UX research, qualitative data, and the craft of understanding people to build better products and businesses. Hosted by Erin May and Carol Guest, VPs of growth/marketing and product at User Interviews. Take this survey and let us know what topics you want to hear next! userinterviews.com/awkwardsurvey

Episoder(194)

#17 - Is It Ok To Recline Your Seat On An Airplane? with Bob Saris of User Interviews

#17 - Is It Ok To Recline Your Seat On An Airplane? with Bob Saris of User Interviews

This week, we’re doing something a little bit different. We’re talking to the CTO of User Interviews, Bob Saris, and a bunch of random strangers about one of the biggest questions out there—is it ok t...

16 Mai 201922min

#16 - How to Facilitate User Research in Any Team with Nicola Rushton

#16 - How to Facilitate User Research in Any Team with Nicola Rushton

This week on Awkward Silences, we talked to pro UX designer and researcher Nicola Rushton. She's worked with teams large and small to facilitate fantastic research. She walked us through how she does ...

8 Mai 201928min

#15 - Starting a ResearchOps Practice with Kate Towsey

#15 - Starting a ResearchOps Practice with Kate Towsey

This week on Awkward Silences, we talked to Kate Towsey, a ResearchOps thought leader and advisor and founder of the Cha Cha Club—a members' club for ResearchOps professionals. Previously Research Ope...

1 Mai 201944min

#14 - How to Make a Potentially Awkward User Interview Less Awkward with Adam Sigel of Hometap

#14 - How to Make a Potentially Awkward User Interview Less Awkward with Adam Sigel of Hometap

65% of homeowners have experienced anxiety related to their home. Adam Sigel wants to figure out how to get that number down. As the VP of Product at Hometap, a home equity startup, he talks to homeow...

24 Apr 201927min

#13 - Make Qualitative Research Your Competitive Marketing Advantage with Katelyn Bourgoin

#13 - Make Qualitative Research Your Competitive Marketing Advantage with Katelyn Bourgoin

Talking to customers is pretty powerful stuff. This week Erin & JH talked to Katelyn Bourgoin, 3x startup founder and growth geek, about how qualitative research can become your marketing team's compe...

18 Apr 201936min

#12 - Essential Times for Qualitative Research With Shipra Kayan

#12 - Essential Times for Qualitative Research With Shipra Kayan

This week on the podcast, Erin and JH talk to Shipra Kayan. After 10 years of working in UX design and research at Upwork, she's launched her own consultancy. On the pod, she talked about getting your...

11 Apr 201930min

#11 - Integrating Research Faster with John Cutler

#11 - Integrating Research Faster with John Cutler

John Cutler is a man of many talents. He’s a product development champion, team whisperer, and now, podcast guest on Awkward Silences! Erin and JH talked to John about just-in-time research, promoting...

27 Mar 201936min

#10 - Give Us Your Feedback and Reviews (Retro #1) - with Erin & JH

#10 - Give Us Your Feedback and Reviews (Retro #1) - with Erin & JH

In this special edition episode, we're talking about what we think about the podcast so far and where we hope to go. We want your feedback to help us decide what to do next! Let us know what you think...

22 Mar 201935min

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