![#21 - Why Surveys [Almost Always] Suck with Erika Hall of Mule Design](https://cdn.podme.com/podcast-images/06CCF34EA5C42B041479CB99B969E15C_small.jpg)
#21 - Why Surveys [Almost Always] Suck with Erika Hall of Mule Design
Surveys are everywhere. They bombard us at every turn, and most of them aren't even helping teams learn what they need to know. We chatted with Erika Hall, co-founder of Mule Design and author of Just...
23 Jul 201943min

#20 - Why Being Wrong is Right with Alec Levin of Learners
This week on the pod, we talked to Alec Levin, founder of the The UXR Collective and Learners. He chatted with us about something he thinks UX research needs more of—failure.He put it this way in the ...
10 Jul 201928min

#19 - What UX Researchers Can Learn From Children with Noam Segal of Wealthfront
This week on the podcast, Erin and JH talk to Noam Segal who recently gave a talk at the UXR Strive conference in Toronto, and after hearing all the buzz we had to chat with him about it ourselves. He...
28 Jun 201945min

#18 - Juggling Hardware and Software (and Service Design) Research with Susan Rice of Toast
At the end of the day, we’re really just lucky to be in this field. You get to learn all the time every day. And you can’t ever assume you know all the things because you just don’t. That’s just a hum...
30 Mai 201928min

#17 - Is It Ok To Recline Your Seat On An Airplane? with Bob Saris of User Interviews
This week, we’re doing something a little bit different. We’re talking to the CTO of User Interviews, Bob Saris, and a bunch of random strangers about one of the biggest questions out there—is it ok t...
16 Mai 201922min

#16 - How to Facilitate User Research in Any Team with Nicola Rushton
This week on Awkward Silences, we talked to pro UX designer and researcher Nicola Rushton. She's worked with teams large and small to facilitate fantastic research. She walked us through how she does ...
8 Mai 201928min

#15 - Starting a ResearchOps Practice with Kate Towsey
This week on Awkward Silences, we talked to Kate Towsey, a ResearchOps thought leader and advisor and founder of the Cha Cha Club—a members' club for ResearchOps professionals. Previously Research Ope...
1 Mai 201944min

#14 - How to Make a Potentially Awkward User Interview Less Awkward with Adam Sigel of Hometap
65% of homeowners have experienced anxiety related to their home. Adam Sigel wants to figure out how to get that number down. As the VP of Product at Hometap, a home equity startup, he talks to homeow...
24 Apr 201927min




















