Episode 036 - Pretty Good Isn’t Good Enough: Raising the Bar on Customer Experience
In this follow-up conversation to our popular webinar “Pretty Good Isn’t Good Enough,” Nic Dampier sits down with Frontline Training Solutions experts Alec McGuire and Lorraine Medici to explore what ...
19 Nov 202542min
Episode 035 - Spotting Behavioral Red Flags in the Workplace
In this episode of Behind the Frontline, Nic Dampier sits down with Jason Russell, Founder and President of SEC Protects and former U.S. Secret Service Agent, and Pete Gerkin, Senior Lead Consultant a...
28 Okt 202543min
Episode 034 - Myth or Fact - What makes a good leader?
Welcome to Behind the Frontline, the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In this episode...
22 Sep 202550min
Episode 033 - What is the Cost of Bad Leadership?
Welcome to Behind the Frontline, the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In this episod...
7 Aug 202543min
Episode 032 - Discovering the Balance of Leadership
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In this episo...
4 Aug 202525min
Episode 031 - How Can Employers Build a Future-Ready Workforce?
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In Episode 31,...
26 Jun 202533min
Episode 030 - How Can I Solve People Problems in My Workplace with Frontline?
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In Episode 30...
12 Jun 202533min
Episode 029 - When should an HR Professional reach out for help?
Welcome to Behind the Frontline — the podcast where we have real conversations about real workplace challenges, hosted by Nic Dampier, Creative Director at Frontline Training Solutions. In Episode 29...
10 Jun 202532min
