Ovation’s CEO on Addressing Customer Complaints
Poor order accuracy is a fast way to lose customers and gain one-star reviews, Ovation’s CEO and Founder Zack Oates tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Oates s...
22 Apr 202538min
Authentic Restaurant Brands’ CEO on M&A Strategy
Authentic Restaurant Brands wants to be national, but it’s going to get there by being regional across the country, CEO Alex Macedo tells Bloomberg Intelligence. In this episode of the Choppin’ It Up ...
10 Apr 202523min
Brinker’s Hochman on Chili’s Accelerating Sales
Chili’s accelerated sales growth is sustainable because the company is working with the fundamentals of casual dining — the food, service and atmosphere are all better and team members are having more...
1 Apr 202526min
El Pollo Loco’s Employee Turnover Bests Peers
El Pollo Loco has some of the lowest turnover in the industry, CEO Liz Williams tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Williams sits down with BI’s senior restaur...
24 Mar 202519min
Olo’s Glass on Using Guest Data to Boost Traffic
It’s imperative for restaurant brands to use guest data to become more efficient with their marketing and drive profitable traffic, Olo’s CEO and Founder Noah Glass tells Bloomberg Intelligence. In th...
17 Mar 202536min
Denny’s Valade on Value, Keke’s Strong Growth
Consumers need to be able to count on restaurant brands for a great value proposition, Denny’s CEO Kelli Valade tells Bloomberg Intelligence. In this episode of the Choppin’ It Up podcast, Valade sits...
7 Mar 202526min
Dairy Queen Pursues Strong International Growth
Dairy Queen’s international development team seeks to expand into countries where they can quickly grow market share, the customers can afford the product, a sizable limited-service market already exi...
18 Feb 202519min
LA Aims to Rebuild Ahead of Super Bowl, Olympics
Any time you go through a disaster, the first thing you want to do is find your family and hug them, Main + Main’s CEO and Los Angeles resident Kyle Kavanaugh tells Bloomberg Intelligence. In this epi...
3 Feb 202527min
