EP8 | Shaun Clowes (Metromile) - Retention and engagement lessons learned building Atlassian’s growth team from 0 to 50 people strong 💪
In today’s episode, I chatted to Shaun Clowes, the Chief Product Officer at Metromile and previous Head of Growth at Atlassian. We talked about how Atlassian measured success in the early days and th...
8 Mai 201944min
EP7 | Pulkit Agrawal (Chameleon) - How to build a churn busting user onboarding experience
On the show today we welcome Pulkit Agrawal, Co-founder & CEO at Chameleon, a platform that helps companies build user onboarding without writing a line code. Tune in as we discuss why you should c...
1 Mai 201941min
EP6 | Nir Eyal (Hooked) - Frequency is the key to building habits into your product
In this episode, I share the mic with Nir Eyal, author of the best-selling book Hooked: How to Build Habit-Forming Products. Listen in as Nir explains the Hook Model, the role of frequency and why f...
24 Apr 201938min
EP5 | Heidi Gibson (GoDaddy) - GoDaddy's magic metric for crushing churn
Today on CHURN.FM we have Heidi Gibson with us. Heidi is a Senior Director of Product Management at GoDaddy. Heidi was tasked with building a cross-functional growth team of product and marketing, foc...
17 Apr 20191h 3min
EP4 | Pedro Magrico (Typeform) - Integrations are sticky
Today on CHURN.FM we’re featuring Pedro Magriço. Pedro was previously the Director of Product Growth at Typeform. In this episode, Pedro shares what he learned working at Typeform over the last 5 year...
10 Apr 201943min
EP3 | Janna Bastow (ProdPad) - Value-based pricing for the win
Janna Bastow is the Founder and CEO of ProdPad. On CHURN.FM today she shares their unique approach to gamifying onboarding and how experimenting with value-based pricing helped them cross over the mag...
3 Apr 201940min
EP2 | Savvas Zortikis (Viral Loops) - Winning with customer success
Today on CHURN.FM our guest is Savvas Zortikis, the CEO & Founder of Viral Loops. Savvas talks about the importance of customer success at the very early stage and how they go about tackling churn and...
31 Mar 201945min
EP1 | Brian Balfour (Reforge) - Churn is the silent killer
Brian Balfour is the founder and CEO of Reforge, previously VP of Growth at HubSpot. Today on CHURN.FM we discussed his thoughts on why retention is the one metric that rules them all, why churn is th...
31 Mar 201935min
