Cisco Podcast Network

In the holiday special, our producer, Elizabeth Chen, anchored the episode with the host, Shaun Roberts, on the hot seat! Their chat covers 2023 reflections, including what makes any innovation an awa...

22 Des 202320min

As 2023 comes to a close, in the spirit of Dickens’ holiday classic “A Christmas Carol,” let’s reflect on the valuable insights left by the ghosts of network operations teams past, present, and yet to...

21 Des 202321min

Of all of the technologies that are imperative to the success of small and medium businesses, the most controversial and confusing is also the most critical - security. There is a swath of misinformat...

14 Des 202322min

Recent changes appeared to trigger a series of events for two peering points internationally—with very different impacts. Tune in to learn more about these incidents, why they differed, and the lesson...

13 Des 202313min

Matt Collins and Amanda Dalzell from Insight join Scott Schell to discuss the importance of their CX practice, and how their company is changing to focus on customer outcomes and results.

12 Des 202323min

Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Rememb...

12 Des 202311min

As companies geared up for Black Friday, The Internet Report team shared some best practices for delivering great customer experiences and minimizing downtime during one of the retail industry’s bigge...

12 Des 202315min

Backend-related incidents have been a recurring theme in outages across 2023, caused by everything from data center issues and hardware mishaps to failures at common (shared) services. Recently, we s...

12 Des 202330min