Communication Breakdown
Communication Breakdown is a postgame show for PR pros. In each episode, hosts Craig Carroll (fmr. USC Annenberg, UNC Chapel Hill) and Steve Dowling (fmr. OpenAI, Apple) discuss the strategies and tactics companies are using in high-visibility crises and PR initiatives, giving listeners unique insight into how key decisions are made.

The podcast offers two unique perspectives on communications theory and practice, drawing on Craig’s teaching and research at top universities around the globe and Steve’s two decades of experience as a comms leader at some of the world’s most influential companies.

Whether you're a PR professional, marketing executive, or just curious about how companies make key communications decisions, you'll find these discussions insightful and valuable.

Episoder(81)

JaGUar’s Roundly-Panned Rebrand

JaGUar’s Roundly-Panned Rebrand

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll dissect Jaguar's recent rebranding efforts, focusing on a controversial promotional video that has sparked widespread ...

22 Nov 202422min

Trump II: Chaos Communications

Trump II: Chaos Communications

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the implications of the new Trump administration on corporate communication strategies. They explore the theme...

18 Nov 202426min

Now What?

Now What?

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the implications of Trump's victory in the 2024 presidential election on corporate communication strategies. T...

8 Nov 202432min

Bezos' No-Endorsements Brouhaha

Bezos' No-Endorsements Brouhaha

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the recent controversial decision by Jeff Bezos, owner of the Washington Post, to halt presidential endorsemen...

1 Nov 202433min

McDonald’s: You Want Fries With That?

McDonald’s: You Want Fries With That?

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss McDonald's recent challenges, including a political photo op with Donald Trump and a serious E. coli outbreak ...

25 Okt 202425min

Kellogg’s, Crumbl, and Angry Customers

Kellogg’s, Crumbl, and Angry Customers

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the controversy surrounding Kellogg's and its failure to eliminate artificial ingredients from its cereals, de...

18 Okt 202430min

You Deserve a (Price) Break Today

You Deserve a (Price) Break Today

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the reputational challenges faced by consumer companies in the wake of price increases and supply chain issues...

11 Okt 202423min

The Headless Boar

The Headless Boar

In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll discuss the recent crisis faced by Boar's Head due to food safety issues, including listeria contamination that result...

4 Okt 202420min

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