Defenestration
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine how Ryanair reduced a terrifying in-flight emergency to the language of a routine scheduling disruption. They compar...
16 Jul 33min
I Do / Undo
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine two very different reputation plays: Taylor Swift and Travis Kelce’s highly controlled wedding event in New York, an...
9 Jul 28min
…and the home of the brave
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine why America’s 250th birthday feels smaller, flatter, and more complicated than a milestone this large should feel. T...
2 Jul 39min
Comms on Three Continents
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll move across three communication flashpoints on three continents: the evolving influence economy at Cannes Lions, Lulul...
25 Jun 28min
Beast Mode
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll examine MrBeast’s 500 million YouTube subscriber milestone and the reputation challenges that come with creator scale. They ...
18 Jun 30min
Missives You Might’ve Missed
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll revisit recent essays from Craig and Steve on corporate communications, media scrutiny, and the strategic role of the ...
11 Jun 34min
bp’s Big Problem
In this episode of Communication Breakdown, hosts Steve Dowling and Craig Carroll return to BP’s boardroom battle with former chairman Albert Manifold. After being dismissed over governance, oversight...
4 Jun 22min
“Lower-Value Human Capital”
In this episode of Communication Breakdown, Steve Dowling and Craig Carroll unpack two corporate reputation problems where leadership, governance, and messaging collided under pressure. First, they ex...
28 Mai 30min
