
Designing Your Team + Teams in Design Education + Coaching Design Teams with Mary Sherwin and David Sherwin — DT101 E49
David and Mary Sherwin work with design teams in for-profit and nonprofit organizations via their consulting business, Ask The Sherwins, LLC. They're also professors at the Pacific College of Art in t...
7 Jul 202058min

Understanding Customers: Research, Insights, and Storytelling with Steve Portigal — DT101 E48
Steve Portigal is the Principal of Portigal Consulting and an experienced user researcher who helps companies harness the strategic power of insights. He is the author of Interviewing Users: How to Un...
23 Jun 202057min

Learning Service Design on the Job + Leading a Design Team + Service Design Standards with Tracey Williams — DT101 E47
Tracey Williams, a Service Design Director for Absa Bank in South Africa, discusses learning service design on the job, growing design skills on her team, and building organizational service design st...
9 Jun 202046min

Prototyping Insights + The Prototyping Canvas with Carlye Lauff — DT101 E46
Carlye Lauff is an independent contractor specializing in innovation strategy and design research. We'll talk about her path into design and how she obtained her Ph.D. in Design Theory and Methodology...
26 Mai 202047min

A Designer's Journey into Designing for Health and Healthcare with Lorna Ross — DT101 E45
Lorna Ross, the Chief Innovation Officer at VHI Health and Well-Being, discusses her career and work at DARPA, Motorola, MIT Media Lab, the Rhode Island School of Design, Mayo Clinic, and Accenture. Y...
12 Mai 20201h 2min

Designing Health Systems + Creating Effective Design Workshops with Sean Molloy — DT101 E44
Sean works in the healthcare industry as a Director of Patient Quality Experience at North York General Hospital in Toronto, Canada. We talk about Sean's evolution into design thinking, how he dug dee...
28 Apr 202043min

Adding System Awareness to System Design to Your Innovation Stack with Julie Guinn — DT101 E43
Julie Guinn combines design, research, strategy, and systems thinking to help teams build innovation capabilities, solve complex business challenges and deliver delightful, intuitive product experienc...
14 Apr 202048min

Learning Design + Designing for How People Learn with Julie Dirksen — DT101 E42
Julie Dirksen is a learning strategist with more than 15 years of experience creating highly interactive e-learning experiences for clients, from Fortune 500 companies and technology startups to grant...
31 Mar 202048min



















