
Apologizing
"I'm sorry." It's a phrase we are taught as little children. However, as we grow through life, we find that these two words can prove challenging to say, especially to those closest to us. In this epi...
9 Des 202315min

You Get What You Reward
One of the first lessons a new manager or parent learns is that "You Get What You Reward." This psychological principle helps us understand that when we celebrate and promote the positive behavior of ...
18 Nov 20238min

Learn From Mistakes
"To err is human, to forgive divine." Alexander Pope's famous line reminds us that mistakes are part of the human experience, but what we choose to do with those mistakes is what makes all the differe...
4 Nov 20238min

Setting Expectations
Back during our series on difficult discussions, we included a short commentary on the importance of setting expectations when seeking to EnRich Relationships. This principle is paramount in the conti...
21 Okt 202310min

Empathy in Rough Relationships
Last time we talked about how empathy improves relationships; but, how do we demonstrate empathy when we have a strained relationship with the other person? One of our viewers asked this great questio...
7 Okt 20236min

Empathy Shows What We Can't See
Deep understanding of those around us allows us to improve our relationships. This is where empathy comes in: when we demonstrate true empathy at work and at home we are able to see deeper into the he...
23 Sep 202313min

Hire People Smarter Than You
One of the greatest gifts of human connection is the ability to learn from others. In this episode, we explore the idea of surrounding yourself with people who are smarter than you. As you do so, you ...
9 Sep 20239min

Difficult Discussions Q&A (Part 2)
We asked for your questions and you delivered! In this two-part series, we provide our insights and experiences on questions you provided about Difficult Discussions. You will find questions at the fo...
26 Aug 202322min



















