Episode 405: Addressing Stranded Credits to Create Win-Win Solutions
Stranded credits are a significant issue in higher ed institutions, impacting both schools and students. With new data arising on the subject, there is much to learn about potential solutions to the p...
5 Jul 202224min
Episode 404: Understanding Gen Z's Expectations and Behaviors
Gen Z expert and author, Hana Ben-Shabat joined the Focus podcast to demystify the expectations and behaviors of Generation Z, who are now in college and entering the workforce. Colleges and universit...
21 Jun 202243min
Episode 403: Improving Payment Operations with Georgetown University
It’s no secret that the pandemic altered the way colleges and universities carry out their everyday operations, driving campuses to adopt more innovative technology. In this episode of the Focus podc...
7 Jun 202230min
Episode 402: How Robots are Reshaping the Campus Experience
Chris shares all about Starship's autonomous delivery robots that are taking over campuses and creating more convenience for students and visitors. Why higher ed institutions are the perfect fit Alth...
24 Mai 202223min
Episode 401: The Changing Role of the Chief Business Officer (CBO) in Higher Education
Dr. Susan Whealler Johnston passed away on August 12, 2022. We admire the leadership she gave to NACUBO and the entire higher education community. She was thoughtful, caring, and passionate. May we al...
10 Mai 202231min
Episode 307: International Students and Alternative Payment Methods
Today Heather interviews Tom Butler, who heads up the Education and Student Housing department at TransferMate. They discuss the trends and expectations we are seeing with international student enroll...
27 Sep 202134min
Episode 306: SponsorPoint at Wichita State with Robyn Bongartz and Ryan Lohfink
In this episode, Heather speaks with Wichita State’s Robyn Bongartz, Director of Student & AR Fiscal Operations, and Ryan Lohfink, Student Account Specialist. They walk through how they use TouchNet’s...
13 Sep 202132min
Episode 305: NACUBO Report Update with Bryan Dickson
Heather hosts Bryan Dickson, director of student financial services and educational programs at NACUBO. He talks about the data from the 2020 Student Financial Services Benchmarking Study and shares h...
23 Aug 202127min
