FOCUS

In this episode, Heather speaks with Len Moelker, director of information technology at Redeemer University in Hamilton, Ontario. He tells her about the digital transformation initiative that has set ...

9 Aug 202130min

Heather hears from Derrick Shy, Vice President of business development at GradGuard. COVID-19 UPDATE: NEW EPIDEMIC COVERAGE ENDORSEMENT AND SPECIAL PLAN ACCOMMODATION We are pleased to announce that...

26 Jul 202131min

On this episode Heather is joined by Kim Pfeffer, Director of Emory Card at Emory University. Kim explains how changes and updates with the campus card have affected and improved processes for staff a...

12 Jul 202144min

Heather hosts Adam McDonald, president of TouchNet. They explore the future of TouchNet and the future of higher education.Special Guest: Adam McDonald.

21 Jun 202119min

Stacy Hughes, Chief Information Security Officer at Global Payments, Inc. and Heather discuss the changing payment landscape and its impact on security and compliance.Special Guest: Stacy Hughes.

15 Des 202019min

Heather talks with Jason Gross and Michael Fogerty from Adirondak about what housing and residential halls look like in the post-COVID world and how campuses can move forward from here.Special Guests:...

8 Des 202033min

Troy Leach, senior VP and engagement officer at PCI Security Standards Council gives Heather some insights about the new strategic framework that has been put into place for PCI compliance.Special Gue...

1 Des 202033min

Christine Blakney is the managing director of student business services at Texas Tech University. She walks us through how KPIs, or key performance indicators, have helped the campus business and stud...

17 Nov 202043min