What Not To Do And How To Make Shippers Want To Call You Back | Episode 333
🤝 Build Trust First: Sales in freight brokerage are built on genuine conversations, active listening, and understanding customer expectations. By avoiding “commission breath,” communicating transpare...
6 Mar 1h 2min
Contracted Lanes In A Volatile Freight Market | Final Mile 132
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📦 Contracted lanes worth it in today’s freight market? 📈 Cheap freight ending — raise rates and reset expectations 🏢 U...
3 Mar 15min
How Tight Capacity, Changing Rules, And Smarter Vetting Is Reshaping Freight Brokerage | Episode 332
Freight is tightening for real reasons as enforcement and compliance crackdowns pull trucks out of circulation and spot rates start outrunning contract freight. We talk about balancing strong carrier ...
27 Feb 59min
Who Pays When A Load Falls Apart? | Final Mile 131
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🪪 Why brokers request driver CDL 📊 Essential TMS reports to run 🚛 In-transit breakdown: who pays loss Support Our Sp...
24 Feb 18min
Should You Be A Freight Broker In 2026? | Episode 331
We weigh whether 2026 is the right time to start or double down on a freight brokerage, then map the forces moving the market: rising spot rates, falling volumes, and compliance crackdowns that are sh...
20 Feb 54min
Hiring An Agent Or Growing Solo | Final Mile 130
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚛 Should a solo broker hire an agent? 🆕 When would you use new carriers? 💳 How to build brokerage credit fast? Suppo...
17 Feb 13min
How Smart Freight Brokers Turn Follow-Ups Into Revenue | Episode 330
Cold calls get attention, but follow-up is where deals are won. We break down a simple, repeatable system to turn first touches into trusted shipper relationships using sharp recaps, smart timing, and...
13 Feb 57min
Motor Carrier Insurance & More Q&A | Final Mile 129
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🚚 Can shippers use load boards? 📝 Any autos vs scheduled autos COI? 📦 Claim filed 2 weeks post-delivery? Support Our...
10 Feb 15min
