Training New Hires That Actually Stick | Episode 321
This episode covers a practical system for turning new hires into confident brokers using culture, coaching, and clarity instead of heroics. We break down behavior-based culture, reps + shadowing, rec...
21 Nov 202550min
Special Release: Training on the Basics with #TheFreightCoach
Want a freight sales edge that actually works? We break down how repeatable habits, niche focus, and real conversations turn new brokers into confident closers—no fluff, just a proven playbook built o...
20 Nov 202527min
The Truth About Freight Agents | Final Mile 120
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 📞 Posting vs Calling Carriers: When do brokers post loads vs make call-outs? 🚩 Carrier Red Flags: What carrier clues ...
18 Nov 202530min
From Solo Freight Broker To Business Owner | Episode 320
Ready to stop “owning your job” and start owning a brokerage that grows without you? This episode maps the move from solo broker to small business owner—how to know when you’re maxed out, who to hire ...
14 Nov 20251h 1min
How Freight Brokers Choose Insurance, TMS, And Compliance Tools | Final Mile 119
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 💸 Best cargo insurance options for per-load coverage. 📲 Top tools for creating rate cons and checking carrier complianc...
11 Nov 202513min
Who's Liable When Freight Bills Go Unpaid | Episode 319
When freight moves but the carrier doesn’t get paid, who’s liable? Freight collections pros Cristina Belaval and Edgar Davison break down unpaid freight, bills of lading, and Section 7 non-recourse in...
7 Nov 20251h 7min
Using CIA Spy Skills To Stop Freight Fraud (with Ryan Joyce) | Episode 318
Ryan Joyce, former CIA spy, now applies CIA-level tradecraft to protect brokers, carriers, and shippers from modern freight scams. The key lesson: safety isn’t security. Perfect inspections won’t stop...
31 Okt 202559min
A $350 fine on a $500 load?!? | Final Mile 117
Nate Cross & Ben Kowalski answer your freight brokering questions and discuss: 🧭 Difference between shippers and receivers in various contexts? 💸 How to fight excessive shipper fees fairly? 🏢 Can...
28 Okt 202518min
