Customer Engagements w/ CS Leadership Office Hours
This week our topic is around customer engagement. A weekly segment: CS Leadership Office Hours Every Thursday. 11:30am ET. https://lu.ma/CSLOH -- If you want to join the discussion with thousands o...
2 Aug 202124min
Leveraging In-Product Feedback to Drive Engagement w/ CSM Office Hours
This week we are discussing Leveraging In-Product Feedback to Drive Engagement. A weekly segment: CSM Office Hours Every Tuesday. 11:30am ET. https://lu.ma/CSMOH -- If you want to join the discussio...
30 Jul 202128min
Engagements Models and Segmentation w/ CS Leadership Office Hours
This week our topic is around engagement models and segmentation. A weekly segment: CS Leadership Office Hours Every Thursday. 11:30am ET. https://lu.ma/CSLOH -- If you want to join the discussion w...
28 Jul 202127min
Customer Engagement Touch Points w/ CSM Office Hours
This week we are discussing Customer Engagement Touch Points. A weekly segment: CSM Office Hours Every Tuesday. 11:30am ET. https://lu.ma/CSMOH -- If you want to join the discussion with thousands o...
26 Jul 202127min
How to Think About Being A Leader w/ Steve Hopkins
This week Steve Hopkins, Chief Customer Success Manager at Compusoft, joins the show to discuss Customer Success leadership. If you want to join the discussion with thousands of other customer succe...
23 Jul 202142min
Using Health Scores to Drive Better Outcomes w/ CSM Office Hours
This week we are discussing health scores and ways to use that data to drive ideal outcomes. A weekly segment: CSM Office Hours Every Tuesday. 11:30am ET. https://lu.ma/CSMOH -- If you want to join ...
21 Jul 202128min
Customer Success and Community w/ Kiely Monteiro
This week Kiely Monteiro, Customer Community Manager, joins the show to talk about community. If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Reta...
9 Jul 202135min
Ask Me Anything w/ Kristi Faltorusso
In a weekly segment we've asked Kristi Faltorusso to join us as we tackle Q&A that comes Inbound. Our goal: to give tactical, direct advice to customer success leaders. -- If you want to join the d...
7 Jul 202133min
