Gain Grow Retain
In the podcast dedicated to customer success leaders in the B2B SaaS and tech space, hosts Jeff Breunsbach and Jay Nathan share conversations about growing and scaling subscription businesses with a customer-first approach. The podcast is aimed at SaaS and technology leaders who are facing the day to day challenges of scaling. This podcast is brought to you by Higher Logic.

Episoder(295)

What do you report to your board of directors w/ CS Leadership Office Hours

What do you report to your board of directors w/ CS Leadership Office Hours

A weekly segment: CS Leadership Office Hours Every Thursday. 11:30am ET. https://lu.ma/CSLOH -- If you want to join the discussion with thousands of other customer success leaders, join Gain Grow R...

2 Des 202019min

The relationship between customer success and product marketing w/ Daniel Murphy

The relationship between customer success and product marketing w/ Daniel Murphy

Daniel Murphy Is the Director of Marketing at Privy, an e-commerce marketing platform that helps you sell more. -- If you want to join the discussion with thousands of other customer success leaders...

27 Nov 202031min

Identify Time to First Value w/ CS Leadership Office Hours APAC

Identify Time to First Value w/ CS Leadership Office Hours APAC

We hopped across the pond to work with Rachel Jennings and our friends In the APAC region to hold a CS Leadership Office Hours. -- If you want to join the discussion with thousands of other customer...

25 Nov 202031min

Ways to keep stakeholders engaged w/ CSM Office Hours

Ways to keep stakeholders engaged w/ CSM Office Hours

A weekly segment: CSM Office Hours Every Tuesday. 11:30am ET. https://lu.ma/CSMOH -- If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http...

23 Nov 202030min

Building a family through community w/ Jared Robin

Building a family through community w/ Jared Robin

Jared Robin Is a co-founder of RevGenius, a community that Is committed to building the future of sales and marketing. -- If you want to join the discussion with thousands of other customer success ...

20 Nov 202046min

Building a relationship with your finance leader w/ CS Leadership Office Hours

Building a relationship with your finance leader w/ CS Leadership Office Hours

A weekly segment: CS Leadership Office Hours Every Thursday. 11:30am ET. https://lu.ma/CSLOH -- If you want to join the discussion with thousands of other customer success leaders, join Gain Grow R...

18 Nov 202029min

How to measure tangible customer outcomes w/ CSM Leadership Office Hours

How to measure tangible customer outcomes w/ CSM Leadership Office Hours

CSM Office Hours Every Tuesday. 11:30am ET. https://lu.ma/CSMOH -- If you want to join the discussion with thousands of other customer success leaders, join Gain Grow Retain: http://gaingrowretain.c...

16 Nov 202026min

Building a culture of customer success w/ Sydney Strader

Building a culture of customer success w/ Sydney Strader

Sydney Strader Is the Head of Customer Success at Catalyst.Io, the most Intuitive customer success platform. -- If you want to join the discussion with thousands of other customer success leaders, ...

13 Nov 202030min

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