Home Care Hindsight

Home Care Hindsight

Welcome to Home Care Hindsight, where we dive deep into the lessons learned and strategies developed by home care providers to build a resilient and dedicated workforce. Powered by Ava, this podcast is your go-to resource for insights on retaining caregivers, reducing turnover, and optimizing your operations. Join us as we share real stories, expert advice, and practical tips that help you keep your caregivers happy and your business thriving.

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Episoder(85)

The Broken Applicant Experience & Why Software Isn't a Magic Pill — Yvan Castilloux

The Broken Applicant Experience & Why Software Isn't a Magic Pill — Yvan Castilloux

Yvan Castilloux, Co-founder and CEO of Augusta.care joins host David Knack to discuss the fundamental challenges of recruiting in home care. Starting his journey in 2022, Yvan shares how discovering t...

3 Feb 30min

I Let Likability Blind Me to Competence (How I Fixed My Hiring Process) — Adam Sall

I Let Likability Blind Me to Competence (How I Fixed My Hiring Process) — Adam Sall

Adam Sall, President and Co-founder of Advantage Pointe Home Care, joins host David Knack to discuss how his agency transitioned from traditional private duty care to becoming a vital partner for valu...

27 Jan 32min

The $10-an-Hour Hire That Saved My Business (And Why I Waited Too Long) — Lisa Fausey

The $10-an-Hour Hire That Saved My Business (And Why I Waited Too Long) — Lisa Fausey

Lisa Fausey, owner of 3 Home Helpers Home Care franchises, joins host David Knack to discuss her employee-centric approach to building a thriving home care business. Lisa shares how she shifted her fo...

20 Jan 29min

Don't Copy-Paste Your Growth Strategy (And Other Lessons From Scaling Into NYC) — Mordechai Wolhendler

Don't Copy-Paste Your Growth Strategy (And Other Lessons From Scaling Into NYC) — Mordechai Wolhendler

Mordechai Wolhendler, CEO of GlattHealth Consulting Group and co-founder of the Home Care Show, joins host David Knack to discuss the complexities of scaling a home care business across different regi...

13 Jan 32min

How I Stopped Chasing Too Many Things and Mastered Focus — Matt Kroll

How I Stopped Chasing Too Many Things and Mastered Focus — Matt Kroll

Matt Kroll, President of Personal Care Services at Bayada Home Health Care, joins host David Knack for a deep dive into the lessons from his 25-year career. Matt opens up about his biggest strategic m...

6 Jan 39min

How I Stopped Caring About "Tech" And Focused On What Works — Shauna Sweeney

How I Stopped Caring About "Tech" And Focused On What Works — Shauna Sweeney

Shauna Sweeney, founder and CEO of Tender Care, joins host David Knack to discuss the pivotal mistake that reshaped her approach to building technology for families navigating aging and care. Shauna, ...

18 Des 202537min

My Fear of Risks Slowed My Career Down — Michelle Cone

My Fear of Risks Slowed My Career Down — Michelle Cone

Michelle Cone, SVP of Industry Engagement at HomeWell Franchising, joins host David Knack for a conversation that spans from marathon running to mission-driven leadership. Michelle opens up about the ...

9 Des 202537min

My Misaligned Entrepreneurship Approach Burned Me Out — Jessica Nobles

My Misaligned Entrepreneurship Approach Burned Me Out — Jessica Nobles

Jessica Nobles, co-founder of Home Care Ops, joins host David Knack for a powerful conversation about the two mistakes that have defined her 20-year journey in home care. Jessica opens up about the en...

2 Des 202545min

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