The $19 Million HR Mistake (And Why Arbitration is Your Flood Insurance) — Angelo Spinola
Angelo Spinola, the "attorney for the home care industry" at Polsinelli, joins host David Knack for a candid conversation about the legal landmines buried in the home care business. A former caregiver...
17 Mar 42min
How I Stopped Chasing Activity Metrics and Started Teaching Referral Partners Instead — Melanie Stover
Melanie Stover, founder of Home Care Sales and the only OT-led sales training firm focused on home health, hospice, and in-home care, joins host David Knack to break down one of the most persistent mi...
10 Mar 44min
How I Stopped Trying to Do Everything and Built a Leadership Team Instead — Sandi McCann
Sandi McCann, founder of HomeCare of the Rockies and now an EOS implementer, joins host David Knack to share her journey from burnout to building a business that could thrive without her. Sandi opens...
4 Mar 37min
How I Stopped Being the Bottleneck and Built a Team of Heroes Instead — Sara Wilson
In this episode of Home Care Hindsight, David Knack sits down with Sara Wilson, CEO and President of Home Assist Health, to discuss her lifelong journey in home care and the biggest lesson she's learn...
24 Feb 28min
Home Care Hindsight Book Club #1 - The Coaching Habit
In this special solo episode and inaugural "book club" format, David Knack shares his journey from problem-solver to coach as his team at Zingage grows from one person to six. Facing the transition fr...
17 Feb 22min
The Broken Applicant Experience & Why Software Isn't a Magic Pill — Yvan Castilloux
Yvan Castilloux, Co-founder and CEO of Augusta.care joins host David Knack to discuss the fundamental challenges of recruiting in home care. Starting his journey in 2022, Yvan shares how discovering t...
3 Feb 30min
I Let Likability Blind Me to Competence (How I Fixed My Hiring Process) — Adam Sall
Adam Sall, President and Co-founder of Advantage Pointe Home Care, joins host David Knack to discuss how his agency transitioned from traditional private duty care to becoming a vital partner for valu...
27 Jan 32min
The $10-an-Hour Hire That Saved My Business (And Why I Waited Too Long) — Lisa Fausey
Lisa Fausey, owner of 3 Home Helpers Home Care franchises, joins host David Knack to discuss her employee-centric approach to building a thriving home care business. Lisa shares how she shifted her fo...
20 Jan 29min
