How to Be Awesome at Your Job

Master attorney mediator Hesha Abrams shares her tried-and-tested strategies for navigating conflict with ease. — YOU’LL LEARN — 1) How to actually calm people down in an argument 2) The four part process to defuse any situation 3) The magic phrases that help any conflict Subscribe or visit AwesomeAtYourJob.com/ep821 for clickable versions of the links below. — ABOUT HESHA — Hesha Abrams is an internationally acclaimed master attorney mediator, with a unique talent to manage big egos and strong personalities and a keen ability to create synergy amongst the most diverse personality types, driving them toward agreement. Specializing in crafting innovative solutions for complex or difficult matters, Hesha has resolved thousands of cases in every conceivable area during her career including over the secret recipe for Pepsi. She coaches executives in politically difficult situations to prevent conflict and speed resolution. • Book: Holding the Calm: The Secret to Resolving Conflict and Defusing Tension • Website: HoldingTheCalm.com — RESOURCES MENTIONED IN THE SHOW — • Book: Influence: The Psychology of Persuasion by Robert Cialdini • Book: Mosaic (Star Trek: Voyager) by Jeri Taylor • Book: Plays Well with Others: The Surprising Science Behind Why Everything You Know About Relationships Is (Mostly) Wrong by Eric Barker — THANK YOU SPONSORS! — • StoryWorth. Help your family share their story this holiday season with StoryWorth today and save $10 on your first purchase!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

1 Des 202248min

Marianne Lewis shows how to turn tensions into opportunities for growth. — YOU’LL LEARN — 1) Why to never ask yourself “Should I…?” 2) How to find and benefit from the yin and yang of everything 3) The three steps for better decision-making Subscribe or visit AwesomeAtYourJob.com/ep820 for clickable versions of the links below. — ABOUT MARIANNE — Marianne W. Lewis is dean and professor of management at the Lindner College of Business, University of Cincinnati. She previously served as dean of Cass (recently renamed Bayes) Business School at City, University of London, and as a Fulbright scholar. A thought leader in organizational paradoxes, she explores tensions and competing demands surrounding leadership and innovation. Lewis has been recognized among the world’s most-cited researchers in her field (Web of Science) and received the Paper of the Year award (2000) and Decade Award (2021) from the Academy of Management Review. She enjoys her three children and two grandchildren from her home base in Cincinnati. • Book: Both/And Thinking: Embracing Creative Tensions to Solve Your Toughest Problems • Website: BothAndThinking.net — RESOURCES MENTIONED IN THE SHOW — • Book: The Tao of Physics: An Exploration of the Parallels Between Modern Physics and Eastern Mysticism by Fritjof Capra See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

28 Nov 202230min

Happy Thanksgiving!See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

26 Nov 20221min

Sarah Noll Wilson shows how avoidance harms work and relationships. — YOU’LL LEARN — 1) The many consequences of avoiding conflict 2)The key to overcoming avoidance 3) How to train your body’s fight-or-flight response Subscribe or visit AwesomeAtYourJob.com/ep819 for clickable versions of the links below. — ABOUT SARAH — Through her work as an Executive Coach, an in-demand Keynote Speaker, Researcher, Contributor to Harvard Business Review, and Bestselling Author of “Don’t Feed the Elephants”, Sarah Noll Wilson helps leaders close the gap between what they intend to do and the actual impact they make. She hosts the podcast “Conversations on Conversations”, is certified in Co-Active Coaching, Conversational Intelligence, and is a frequent guest lecturer at universities. In addition to her work with organizations, Sarah is a passionate advocate for mental health.With 15+ years in leadership development, Sarah earned a Master’s Degree from Drake University in Leadership Development and a BA from the University of Northern Iowa in Theatre Performance and Theatre Education. When she isn’t helping people build and rebuild relationships, she enjoys playing games with her husband Nick and cuddling with their fur baby, Sally. • Book: Don't Feed the Elephants!: Overcoming the Art of Avoidance to Build Powerful Partnerships • LinkedIn: Sara Noll Wilson • Twitter: @sarahnollwilson • Website: SarahNollWilson.com — RESOURCES MENTIONED IN THE SHOW — • Book: Conversational Intelligence: How Great Leaders Build Trust and Get Extraordinary Results by Judith Glaser • Book: Insight: Why We're Not as Self-Aware as We Think, and How Seeing Ourselves Clearly Helps Us Succeed at Work and in Life by Tasha Eurich • Book: Right Within: How to Heal from Racial Trauma in the Workplace by Minda Harts • Book: The Memo: What Women of Color Need to Know to Secure a Seat at the Table by Minda Harts • Book: The Waymakers: Clearing the Path to Workplace Equity with Competence and Confidence by Tara Jaye Frank • Book: Triggers: Creating Behavior That Lasts--Becoming the Person You Want to Be by Marshall Goldsmith and Mark Reiter • Previous episode: 798: How to Have Difficult Conversations about Race with Kwame Christian See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

21 Nov 202234min

Scott Anthony Barlow shares powerful wisdom from many career changers on how to craft a fulfilling career path. — YOU’LL LEARN — 1) The massive costs of poor career fit 2) Why you shouldn’t wait on clarity to act 3) Three risk-free ways to get a feel for a career change Subscribe or visit AwesomeAtYourJob.com/ep818 for clickable versions of the links below. — ABOUT SCOTT — Scott Anthony Barlow wants you to find work you freakin’ love! He is CEO of Happen To Your Career and host of the HTYC podcast, which has been listened to over 3 million times across 159 countries, and is the largest career change podcast in the world. As a former HR Leader, Scott has interviewed over 2000 people for jobs and completely rejects the way that most organizations choose to do work. He’s a nerd for self development, human behavior and ice hockey. Scott lives in Washington state with his wife and 3 kids. • Book: Happen to Your Career: An Unconventional Approach to Career Change and Meaningful Work • Podcast: Happen to Your Career • Website: FigureItOut.co • Website: HappenToYourCareer.com — RESOURCES MENTIONED IN THE SHOW — • Book: 80/20 Sales and Marketing: The Definitive Guide to Working Less and Making More by Perry Marshall • Past episode: 475: Achieving 50% More with 1% Effort Using the 80/20 Rule with Perry Marshall See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

17 Nov 202251min

Jennifer Garvey Berger shares how we can all tap into our natural capabilities to overcome the challenges of complexity. — YOU’LL LEARN — 1) How uncertainty affects your nervous system 2) The secret to boosting your nervous system 3) How laughter helps you be more awesome Subscribe or visit AwesomeAtYourJob.com/ep817 for clickable versions of the links below. — ABOUT JENNIFER — Jennifer Garvey Berger is Chief Cultivating Officer and Founder of Cultivating Leadership, a consultancy that serves executives and executive teams in the private, non-profit, and government sectors. Her clients include Google, Microsoft, Novartis, Wikipedia, and Oxfam International. She is the author of Unlocking Leadership Mindtraps: Changing on the Job: Developing Leaders for a Complex World. • Book: Unleash Your Complexity Genius: Growing Your Inner Capacity to Lead (The Stanford Briefs) • Book: Unlocking Leadership Mindtraps: How to Thrive in Complexity • Website: CultivatingLeadership.com — RESOURCES MENTIONED IN THE SHOW — • Book: Why Zebras Don't Get Ulcers, Third Edition by Robert Sapolsky — THANK YOU SPONSORS! — • Storyworth. Give your family something super special this holiday season with $10 off at StoryWorth.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

14 Nov 202241min

Harrison Monarth shares simple but effective approaches to get others to perceive you as a leader. — YOU’LL LEARN — 1) Why it’s easier to build executive presence than you think 2) The easiest way to improve people’s perception of you 3) How to still contribute when you don’t have answers Subscribe or visit AwesomeAtYourJob.com/ep816 for clickable versions of the links below. — ABOUT HARRISON — Harrison Monarth is one of today's most sought-after leadership development-and executive coaches, helping CEOs, senior executives, managers, and high-potential employees develop critical leadership skills and increase their interpersonal effectiveness and ability to influence others. He has personally coached leaders from major organizations in financial services, technology, medical, legal, hospitality and consumer industries, as well as those in start-ups, nonprofits and politics. Harrison’s client list covers organizations such as General Motors, Hewlett-Packard, MetLife, AT&T, Northrop Grumman, Merrill Lynch, Deutsche Bank, Deloitte Consulting, Cisco Systems, GE and Standard & Poor’s among others, as well as start-up entrepreneurs, political candidates and Members of Congress. • Book: Executive Presence, Second Edition: The Art of Commanding Respect Like a CEO • LinkedIn: Harrison Monarth • Website: GuruMaker.com — RESOURCES MENTIONED IN THE SHOW — • Study: “A Little Thanks Goes a Long Way: Explaining Why Gratitude Expressions Motivate Prosocial Behavior” by Adam M. Grant and Francesca Gino• Book: Daily Rituals: How Artists Work by Mason CurreySee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

10 Nov 202226min

Amy Gallo shares how to constructively deal with difficult people at work.— YOU'LL LEARN — 1) The massive costs of bad relationships at work2) How to build your immunity to criticism3) How to work well with eight key types of difficult peopleSubscribe or visit AwesomeAtYourJob.com/ep815 for clickable versions of the links below.— ABOUT AMY — Amy Gallo is a contributing editor at Harvard Business Review. She is the author of the HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone, and a cohost of HBR's Women at Work podcast. Her articles have been collected in dozens of books on emotional intelligence, giving and receiving feedback, time management, and leadership. As a sought-after speaker and facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and holds a master’s from Brown University.• Book: Getting Along: How to Work with Anyone (Even Difficult People)• Book: HBR Guide to Dealing with Conflict (HBR Guide Series) • Podcast: Women at Work• TEDx Talk: "The Gift of Conflict"• Website: AmyEGallo.com— RESOURCES MENTIONED IN THE SHOW — • Study: “Why We Need Best Friends at Work” by Annamarie Mann• Study: “Managing a Polarized Workforce” by Julia A. Minson and Francesca Gino• Study: “Conversational receptiveness: Improving engagement with opposing views” by Michael Yeomans, et al.• Book: Feeling Good: The New Mood Therapy by David Burns• Book: Feeling Great: The Revolutionary New Treatment for Depression and Anxiety by David Burns• Book: The Office of Historical Corrections: A Novella and Stories by Danielle Evans• Past episode: 001: Communicating with Inspiration and Clarity with Mawi AsgedomSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

7 Nov 202245min