How to Be Awesome at Your Job

Writing Coach Daphne Gray-Grant offers practical tips to accelerate and improve your writing.— YOU'LL LEARN — 1) The biggest mistake people make when writing. 2) Why outlines don’t work—and what does. 3) Top do’s and don’ts for engaging writing. Subscribe or visit AwesomeAtYourJob.com/ep526 for clickable versions of the links below. — ABOUT DAPHNE — Daphne Gray-Grant grew up in newspapers: her parents owned a struggling weekly where she worked from the age of 16. Eventually, she left the family business to become a senior editor at a major metropolitan daily. After the birth of her triplet children in 1994, she became a communications consultant, and writing and editing coach. Author of the books 8 1/2 Steps to Writing Faster, Better and Your Happy First Draft, Daphne has been coaching writing and blogging since 2006.• Daphne’s website: PublicationCoach.com— RESOURCES MENTIONED IN THE SHOW — • Technique: Pomodoro• Software: Count Wordsworth• Software: Hemingway Editor• Tool: Star Trek: The Next Generation Engine Idling White Noise• Book: The Procrastination Equation: How to Stop Putting Things Off and Start Getting Stuff Done by Piers Steel• Book: The Now Habit by Neil Fiore• Book: The Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg• Previous episode: 001: Communicating with Inspiration and Clarity with Mawi Asgedom• Previous episode: 052: Mind Management for Productivity with David Kadavy• Previous episode: 418: Separating Your Self-Worth from Your Productivity with Rahaf Harfoush— THANK YOU SPONSORS! — • SideTrak. Work with two displays anywhere, anytime. Get 10% off at sidetrak.com/discount/awesome.• Blinkist. Learn more, faster with book summaries you can read or listen to in 15 minutes at blinkist.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

18 Des 201949min

Christine Clapp shares best practices for preparing and delivering engaging presentations.— YOU'LL LEARN — 1) The most common mistake in presentation preparation. 2) The five S’s of confident speakers. 3) How to eliminate filler words. Subscribe or visit AwesomeAtYourJob.com/ep525 for clickable versions of the links below. — ABOUT CHRISTINE — Christine Clapp is the author of Presenting at Work: A Guide to Public Speaking in Professional Contexts and the president of Spoken with Authority, a Washington, D.C.-based presentation skills consultancy that includes a team of six expert coaches. Through training programs and coaching engagements, Christine and her team help professionals at law firms, corporations, associations, and non-profit organizations build the confidence to connect and the capacity to lead.Christine holds two degrees in communication: a bachelor’s degree from Willamette University, and a master’s degree from the University of Maryland, College Park. She also taught public speaking to undergraduate and graduate students at The George Washington University for thirteen years.• Christine’s book: Presenting at Work: A Guide to Public Speaking in Professional Contexts, with Bjørn F. Stillion Southard• Tool: Speech Outline Tool• Christine’s website: SpokenWithAuthority.com• Christine’s Twitter: @christineclapp• Christine’s LinkedIn: Christine Clapp— RESOURCES MENTIONED IN THE SHOW — • Article: “How the Voice Persuades” by Alex B. Van Zant and Jonah Berger• Book: Rhetoric by Aristotle• Book: “Resonate: Present Visual Stories that Transform Audiences by Nancy Duarte• Book: slide:ology: The ARt and Science of Creating Great Presentations by Nancy Duarte• Book: Full Voice: The Art and Practice of Vocal Presence by Barbara McAfee• Book: Talk Like TED: The 9 Public-Speaking Secrets of the World's Top Minds by Carmine Gallo• Book: TED Talks: The Official Guide to Public Speaking by Chris Anderson• Organization: Toastmasters International• Sketch: Shy Ronnie, Saturday Night Live (NSFW)• Previous episode: 505: How to Make Data Inspire Action with Nancy Duarte• Previous episode: 307: Persuasive Speaking with Carmine Gallo— THANK YOU SPONSORS! — • Brooklinen. Enjoy award-winning sheets at an impressive price. Get 10% off and free shipping with promo code awesome. brooklinen.com/awesome• Babbel. Speak a new language with confidence with the top language learning app. Buy three months and get three free at babbel.com with promo code AWESOME2019.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

17 Des 201948min

John DiJulius shares his expert tips for quickly building lasting emotional ties.— YOU'LL LEARN — 1) Four touchpoints that effectively build rapport. 2) The subtle ways you’re killing the conversation. 3) How to go from indifferent to curious. Subscribe or visit AwesomeAtYourJob.com/ep524 for clickable versions of the links below. — ABOUT JOHN — John is the authority on World-Class customer experience. He is an international consultant, keynote speaker, and best-selling author of five customer service books. His newest book, The Relationship Economy: Building Stronger Customer Connections in The Digital Age could not be timelier in the world we are living in. John has worked with companies such as The Ritz-Carlton, Lexus, Starbucks, Nordstrom, Nestlé, Marriott Hotels, PwC, Celebrity Cruises, Anytime Fitness, Progressive Insurance, Harley-Davidson, Chick-fil-A, and many more.• John’s book: The Relationship Economy: Building Stronger Customer Connections in the Digital Age• John’s TED Talk: “Meet as Strangers, Leave as Friends”• John’s website: TheDijuliusGroup.com• John’s email: John@dijuliusgroup.com— RESOURCES MENTIONED IN THE SHOW — • Book: Everything I Know About Business I Learned from Monopoly by Alan Axelrod• Book: How to Win Friends and Influence People by Dale Carnegie• Book: From the Ground Up: A Journey to Reimagine the Promise of America by Howard Schultz• Previous Episode: 150: Expressing Radical Candor with Kim Scott— THANK YOU SPONSORS! —• Honeybook. Save time on the admin of your business so you can do more of what you love. Get 50% off your first year at HoneyBook.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

13 Des 201936min

Dr. Kyra Bobinet explains how to close the gap between intention and behavior to form better, lasting habits. — YOU'LL LEARN — 1) Powerful behaviors that build life-changing habits. 2) Just how long it takes to form a habit. 3) Quick ways to ease stress and anxiety at work. Subscribe or visit AwesomeAtYourJob.com/ep523 for clickable versions of the links below. — ABOUT KYRA — When it comes to health engagement, Dr. Bobinet has 5 words of advice: be caring, authentic, and useful. As the CEO-founder of engagedIN, Kyra devotes her life to helping people crack the code of how, what, and especially, WHY we engage.Kyra has founded several healthcare start-ups, spanning behavior health, population health, and mobile health. She has designed behavior change programs, big data algorithms, billion dollar products, mobile health apps, and evidence-based studies in mind-body and metabolic medicine. All of her designs, whether for at-risk teens or seniors, are rooted in the belief that true caring is our greatest value.• Kyra’s book: Well Designed Life: 10 Lessons in Brain Science & Design Thinking for a Mindful, Healthy, & Purposeful Life• Kyra’s company: EngagedIn.com • Kyra’s website: DrKyraBobinet.com• Kyra’s app: FreshTri.com— RESOURCES MENTIONED IN THE SHOW — • App: Calm• App: Clear• App: Headspace• App: Otter• TED Talk: “The science of emotions: Jaak Panksepp at TEDxRainier”• Book: Thinking, Fast and Slow by Daniel Kahneman• Book: Tao Te Ching by Lao-tzu• Previous episode: 317: How to Form Habits the Smart Way with BJ Fogg— THANK YOU SPONSORS! — • SideTrak. Work with two displays anywhere, anytime. Get 10% off at sidetrak.com/discount/awesome.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

11 Des 201942min

Joe McCormack provides noise survival tips for clear thinking.— YOU'LL LEARN — 1) Top 3 tactics for noise survival. 2) The problem with multitasking and what to do instead. 3) How to train yourself to say no. Subscribe or visit AwesomeAtYourJob.com/ep522 for clickable versions of the links below. — ABOUT JOE — Joe McCormack founded and serves as managing director and president of The Sheffield Company, an award-winning boutique agency.A passionate leader, he started The BRIEF Lab, a subsidiary of Sheffield, in 2013 after years dedicated to developing and delivering a unique curriculum on strategic narratives for U.S. Army Special Operations Command. He speaks at diverse industry and client forums on the topics of messaging, storytelling, change, leadership, and focus.• Book: “Noise: Living and Leading When Nobody Can Focus"• Website: TheBriefLab.com— RESOURCES MENTIONED IN THE SHOW — • Book: "Isaac's Storm: A Man, a Time, and the Deadliest Hurricane in History" by Erik Larson• Book: "Make Your Bed: Little Things That Can Change Your Life...And Maybe the World" by William McRaven• Play: "Waiting for Godot"• Speech: University of Texas at Austin 2014 Commencement Address - Admiral McRaven• Term: Elusive 600— THANK YOU SPONSORS! — • Pitney Bowes. Simplify your shipping while saving money. Get a free 30-day trial and 10-lb shipping scale at pb.com/AWESOME• Babbel. Speak a new language with confidence with the top language learning app. Buy three months and get three free at babbel.com with promo code AWESOME2019.• Finance Pal. Streamline and manage all your accounting needs. Free trial available at FinancePal.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

9 Des 201932min

Dr. Roger Firestien shares his simple method for generating more original ideas.— YOU'LL LEARN — 1) The four guidelines for generating ideas. 2) Why silly warm ups seriously help brainstorming. 3) The magic number for creative ideas. Subscribe or visit AwesomeAtYourJob.com/ep521 for clickable versions of the links below. — ABOUT ROGER — Dr. Roger Firestien has taught more people to lead the creative process than anyone else in the world. By applying Roger’s work in creativity:Clorox solved a 77-year-old problem in 15 minutes;General Motors came up with a $1.50 solution that saved the company $50,000 a week;Mead Paper developed a world-class line of products and saved $500,000 a year;Called “The Gold Standard” of creativity training by his clients, he has presented programs in creativity to over 600 organizations nationally and internationally. Roger’s latest book Create in a Flash: A Leader's Recipe for Breakthrough Innovation provides techniques to grow personal and team capacity for tackling tough challenges and recession proofing any business.• Book: Create in a Flash: A Leader's Recipe for Breakthrough Innovation• Book site: CreateInAFlashBook.com• Roger’s website: RogerFirestien.com— THANK YOU SPONSORS! — • Blinkist. Learn more, faster with book summaries you can read or listen to in 15 minutes at blinkist.com/awesome• Alitu.See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

6 Des 201937min

Charlie Gilkey discusses how to deal with the obstacles that derail your important projects— YOU'LL LEARN — 1) The magic number for projects. 2) Signs that a project truly matters to you. 3) When and how to say no to your family, friends, and bosses. Subscribe or visit AwesomeAtYourJob.com/ep520 for clickable versions of the links below. — ABOUT CHARLIE — Charlie Gilkey is an author, entrepreneur, philosopher, Army veteran, and renowned productivity expert. Founder of Productive Flourishing, Gilkey helps professional creatives, leaders, and changemakers take meaningful action on work that matters. His new book is Start Finishing: How to Go from Idea to Done.• Charlie’s book: Start Finishing: How to Go from Idea to Done• Charlie’s book site: StartFinishingBook.com• Charlie’s website: ProductiveFlourishing.com— RESOURCES MENTIONED IN THE SHOW — • Study: The Marshmallow Test• Product: AlphaSmart Neo2• Documentary: Inside Bill's Brain: Decoding Bill Gates | Netflix Official• Book: Tao Te Ching by Laozi• Past episode: 080: Finding and Doing the One Thing with Jay Papasan— THANK YOU SPONSORS! — • SideTrak. Work with two displays anywhere, anytime. Get 10% off at sidetrak.com/discount/awesome.• StoryWorth. Preserve and pass on memories with StoryWorth. Get $20 off by going to StoryWorth.com/awesome• Finance Pal. Streamline and manage all your accounting needs. Free trial available at FinancePal.com/awesomeSee Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

4 Des 201951min

Buster Benson discusses how to conquer your fear of conflict and start disagreeing wellYou'll Learn:1) The surprising cost of avoiding conflict2) Eight crucial steps for productive disagreement3) What to do when you disagree with your bossAbout Buster:Buster Benson is an entrepreneur and a former product leader at Amazon, Twitter, Slack, and Patreon. He's now editor of and writer for the Better Humans publication on Medium, creator of 750Words.com which brings private journaling to a safe place on the web, and developer of Fruitful Zone, an online platform facilitating healthy discourse. He is also author of the Cognitive Bias cheat sheet with over one million reads.Buster’s book: “Why Are We Yelling: The Art of Productive Disagreement”Tool: “The Cognitive Bias Codex”Buster’s Twitter: @busterBuster’s website: BusterBenson.comResources mentioned in the show:Study: “Normalizing trust: Participants’ immediately post‐hoc explanations of behaviour in Milgram's ‘obedience’” experiments by Matthew M. Hollander and Jason TurowetzBook: How to Do Nothing: Resisting the Attention Economy by Jenny OdellBook: The Artist’s Way: A Spiritual Path to Higher Creativity by Julia CameronThank you Sponsors!Pitney Bowes. Simplify your shipping while saving money. Get a free 30-day trial and 10-lb shipping scale at pb.com/AWESOMEPolicygenius helps you shop for life insurance in under two minutes. Check them out at Policygenius.com.View transcript, show notes, and links at http://AwesomeAtYourJob.com/ep519 See Privacy Policy at https://art19.com/privacy and California Privacy Notice at https://art19.com/privacy#do-not-sell-my-info.

2 Des 201941min