ILTA - We Aim To Please: New Client Service in Legal - Interview with Michelle Mahoney
"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increas...
4 Mar 20145min
ILTA - We Aim To Please: New Client Service in Legal - Interview with Stuart J T Dodds
"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increas...
4 Mar 20144min
ILTA - We Aim To Please: New Client Service in Legal - Interview with Vincent Cordo
"The customer is always right” is a mantra most of us are familiar with, but providing exemplary service to clients within legal requires direction, advice, transparency and much more. In an increasin...
4 Mar 20144min
Emerging Tech Spotlight on the Law Departement Peer Group
Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This podcast will foc...
17 Feb 201433min
Emerging Tech Spotlight on Enterprise Content Management
Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This podcast will foc...
17 Feb 201439min
Emerging Tech Spotlight on Business & Financial Management
Listen to this monthly series of podcasts from the Emerging Technologies Peer Group. Each month Lance Rea and Mark Manoukian have a conversation with the peer group of the month. This podcast will be...
17 Feb 201435min
ILTA - Ingredients for Extraordinary Leadership - Interview with Mark Thorogood
Leadership is abundant in the ILTA community, and it’s always a pleasure to highlight the “best of the best” through our Distinguished Peer Awards. Our 2013 nominees were extraordinary in every way, a...
7 Jan 20143min
ILTA - Ingredients for Extraordinary Leadership - Interview with Kim Craig
Leadership is abundant in the ILTA community, and it’s always a pleasure to highlight the “best of the best” through our Distinguished Peer Awards. Our 2013 nominees were extraordinary in every way, a...
7 Jan 20148min
