Atlantic Lottery Extends Customers’ Play Experience
Send us a text Ashley Leger leads the 2Chance program for Atlantic Lottery, an organization that operates lottery games in Atlantic Canada and is owned jointly by the four Atlantic provincial governments: New Brunswick, Prince Edward Island, Nova Scotia, and Newfoundland and Labrador. Atlantic Lottery won a Bronze in the Loyalty Program Design at the recent Loyalty360 Awards in partnership with Splashdot. Mark Johnson, CEO of Loyalty360, recently spoke with Leger about their engagement progra...
23 Feb 202110min
Checkers and Rally’s Launch Rewards Program to ‘Keep It Simple’
Send us a textCheckers and Rally’s recently developed a new mobile application and loyalty program for its restaurants, working in partnership with Paytronix.Mark Johnson, CEO of Loyalty360, spoke about the program with Josh Buchmann, the Senior Director of eCommerce and Guest Engagement at Checkers and Rally’s, which combined have just under 900 restaurants.
22 Feb 202118min
Employee Buy-In Grows Hannaford All-Digital Rewards Program
Send us a textHannaford is a 189-store supermarket chain based in Maine that operates stores in New England and New York. They recently won a Platinum award at the Employee Engagement and Impact category at the Loyalty360 annual awards.John Giaquinto, the Senior Director of Customer Loyalty, and Julie Girard, the Manager of Loyalty Marketing, recently spoke with Loyalty360’s Mark Johnson about the launch of their new digital loyalty program.
17 Feb 202129min
TELUS Uses Rewards, Social Purpose to Grow Customer Engagement
Send us a textCecilie Balfour is the Senior Market Manager at TELUS, which is Canada’s fastest-growing national telecommunications company.TELUS recently won two awards at the annual Loyalty360 awards program, including a Gold in the Innovation in Corporate Social Responsibility category and an Honorable Mention in the Creative Campaign category in partnership with Aimia.Loyalty360’s Mark Johnson recently spoke with Balfour on the TELUS Rewards program and their social impact strategy.
16 Feb 202119min
Floor & Decor’s Unique PRO Rewards Changes Member’s Business, Lives
Send us a text Matt Goldberg is the Director Of Pro Strategy And Loyalty at Floor & Décor, which won three awards during the recent Loyalty 360 Award presentation, including a Platinum in the B2B Customer Loyalty category, a Gold in the Program Partnership Strategy, and a Bronze in the 360-Degree category, which is our overall category based on a number of solutions. Mark Johnson from Loyalty360 recently interviewed with Matt about Floor & Décor’s unique loyalty program and winn...
12 Feb 202122min
Wyndham Focuses on Customers in Winning 360-Degree Honor
Send us a text Wyndham Hotels & Resorts won the Platinum in the 360-Degree category for overall excellence at the 2020 Loyalty360 Awards, as well as three other awards at the event. The also captured a Platinum in the Customer Insights & Metrics category, a Platinum in the CX Strategy category, and a Bronze in the Incentive and Reward Design category. Geoff Crossan, Group Vice President for Loyalty and Partnerships at Wyndham Hotels & Resorts, spoke with Loyalty360’s Mark Johnson ...
11 Feb 202118min
In Challenging Times, Air Canada’s Giveback Program Shines a Light
Send us a text Air Canada is Canada’s largest domestic and international airline. Canada’s flag carrier is among the 20 largest airlines in the world and in 2019 served over 51 million customers. Air Canada recently won a Platinum award in the Innovation in Corporate Social Responsibility category at the annual Loyalty360 awards, as well as a Bronze in the Business Transformation category. Loyalty360’s Mark Johnson recently spoke with Jackie Harkness, Senior Director of Loyalty Planning and S...
8 Feb 202129min
How Canada’s SCENE Stays Relevant, Innovative, Loved
Send us a text Matthew Seagrim is Managing Director of SCENE, a joint venture between Cineplex Entertainment and Scotiabank, which has officially ranked Canada’s most extensive entertainment loyalty program. SCENE also took home several honors at the 2020 Loyalty360 Awards, including a silver award for Business Transformation and gold for Creative Campaign. Loyalty360’s Mark Johnson spoke with Seagrim about changes in the SCENE rewards program, its new partnerships, and it’s recent award. ...
2 Feb 202132min
