Understanding Slow Decisions: How "Motivational Interviewing" Can Help at Work
The blog post Think about the last time you made a major career decision. I'm thinking of one of mine, in particular. Was it about leaving a job for a new one? Changing directions in your career altog...
22 Jul 20246min
Executive Summary on Cultivating Psychological Safety and Continuous Improvement
The full blog post This post draws upon and summarizes content in my book, The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation. Senior leaders must prioritize psychological saf...
16 Jul 20248min
Why Two Data Points Don't Show Trends: Understanding the Importance of Comprehensive Data Analysis in Workplaces and News
The full blog post Two data points are not a trend. Two-data-point comparisons can be mathematically correct but practically meaningless. This is true in workplaces and news articles like this one. Mu...
12 Jul 20247min
The Suggestion Box is Dead, with a New Obituary
The blog post with webinar link As a Throwback Thursday, I'm sharing this webinar that I did back in 2012, as hosted by Karen Martin... On this theme of “The Suggestion Box is Dead,” I thought to prom...
11 Jul 20244min
Demystifying Toyota’s Andon System: How It Works and Common Misconceptions
Episode blog post There's a common misconception about Toyota's “Andon” system, often expressed as: “When a team member pulls the cord, the line stops.” But that's not entirely accurate, as this enlig...
5 Jul 20243min
I’ll Be Speaking, Learning, and Facilitating at the Global Lean Summit
Blog post with links I'm very happy to be participating in Jared Thatcher‘s “Global Lean Summit” event this September in Indiana. I'll be there to network and learn, which includes time visiting a Toy...
1 Jul 202415min
Don't Digitize the Suggestion Box -- Improve a Better Way with Kaizen and KaiNexus
The blog post Digital transformation is about rethinking and reinventing with digital tools. For over 13 years, KaiNexus has moved beyond the outdated suggestion box model. Traditional suggestion boxe...
28 Jun 20243min
Psychological Safety: Ensuring Every Voice is Heard, Not Necessarily Followed
Blog post Psychological Safety means everybody gets their say, but it doesn't mean you get your way. Psychological Safety is an individual's belief, feeling, or perception that it's safe for them to s...
26 Jun 20243min
