Ep 66 - Bulletproof
Send us Fan Mail Look, up in the sky. It's a man. It's a bird. It's a... telecommunicator doing exactly what they were trained to do. Dispatchers and 9-1-1 operators are called upon to work difficult ...
19 Mai 202533min
Ep 65 - Texas NENA Telecommunicator of the Year 2024-2025
Send us Fan Mail Each day, 9-1-1 operators work to help their communities by answering emergency calls placed to their centers. Most of these calls are typical burglar alarms, noise complaints, and ot...
12 Mai 202540min
Ep 64 - The Tower of Babel
Send us Fan Mail Throughout history, the division of language has created problems with communicating between two people their needs, wants, desires, and sometimes their emergencies. In today's world,...
5 Mai 202528min
Ep 63 - Prioritization of Dispatch
Send us Fan Mail You dial 9-1-1 and are connected with an operator. You explain your situation and are informed help will be on the way. The minutes tick by and no police, fire, or EMS arrive on scene...
28 Apr 202527min
Ep 62 - The Wife of a Cop
Send us Fan Mail We all know that working in the field as a police officer, firefighter, or medic is an extremely challenging career that is entirely different than most other jobs; getting time off i...
21 Apr 202555min
Ep 61 - Which Way the Wind Blows
Send us Fan Mail Along the Gulf Coast, there is a county in Texas named Calhoun which recently went through a PSAP consolidation, joining the police department with the sheriff's office for 9-1-1 resp...
14 Apr 202548min
Ep 60 - Swatting
Send us Fan Mail In the last dozen years, law enforcement has had to contend with a new type of incident: Swatting. These types of calls involve someone making a false call to 9-1-1 in order to have p...
7 Apr 202529min
Ep 59 - Peer Accountability
Send us Fan Mail In all professions and aspects of life, there are rules which are unwritten in any manual but they are known to all. These are enforced by the collective unspoken agreements between c...
31 Mar 202533min
