LifeLine 911

In a world where first responders face new challenges every day, LifeLine911 brings clarity, insight, and connection.

Hosted by Erica Roberts—an Emergency Communications veteran with over 20 years of frontline and training experience—this podcast dives into the issues, stories, and voices shaping the world of emergency response, with a special focus on dispatch and communications.

Whether you’re a seasoned professional or simply curious about how emergency services work, LifeLine911 offers engaging discussions, real-world stories, and answers to the questions you’ve always wanted to ask.

Have a question or want to share your story? Email us at LifeLine911Podcast@gmail.com to join the conversation.

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Episoder(122)

Ep 1 - Welcome to the Show

Send us Fan Mail The first episode of the podcast LifeLine. In this episode, veteran emergency dispatcher Erica discusses the fundamentals of a training program for newly hired employees and how to b...

7 Feb 202435min

Ep 2 - The Right Stuff

Send us Fan Mail What does it take to be an emergency 911 call taker or dispatcher? What type of person would be a good candidate for the job and what are some of the challenges that people who are in...

7 Feb 202436min