Ep 30 - Always on Duty
Send us Fan Mail It is important to remember for someone in a first responder profession, especially one of law enforcement, that they must live their lives in a way which is above reproach. This is o...
2 Sep 202433min
Ep 29 - The Basics of Training at a Emergency Communications Center
Send us Fan Mail Learning any new skill is often a challenge, especially when that requires calm nerves, quick thinking, and building a deep knowledge of protocols. These are all in and of themselves ...
26 Aug 202438min
Ep 28 - Community Engagement
Send us Fan Mail Law enforcement, Fire, and Emergency Medical Services have a duty to the public to provide the best possible services to the community at all times. This can be very difficult to achi...
19 Aug 202442min
Ep 27 - Complacency: The Silent Killer
Send us Fan Mail For those of us in the emergency communications profession, as in any profession, one of the most challenging obstacles to overcome is complacency; the feeling of confidence in onesel...
12 Aug 202455min
Ep 26 - Community Outreach
Send us Fan Mail For first responders and public servants of all kinds, reaching out to the community that you serve is a critical aspect of keeping in contact with them so they are aware of the best ...
5 Aug 202437min
Ep 25 - Consistency Across Shifts
Send us Fan Mail One of the most difficult things to control in a workplace that spans 24 hours a day, 365 days a year operations is consistency. How can you keep the same standards across shifts of e...
29 Jul 202427min
Ep 24 - Breakdown
Send us Fan Mail In an emergency environment there are heightened levels of stress. Those of us who work in jobs which frequently put us up against challenging scenarios have learned to live with it, ...
22 Jul 202427min
Ep 23 - Avoiding Using Crutches
Send us Fan Mail There are many tools at the disposal of an emergency telecommunicator: radios, GPS locations of units, computers to double-check the work, advanced phone systems. These are all good a...
15 Jul 202429min
