LifeLine 911

Send us Fan Mail For every hero behind the headset, the day-to-day stresses of the job can quickly build and create tension in your life. This tension can lead to mistakes at work and disaster at home...

30 Sep 202450min

Send us Fan Mail In July of 2024, the software company Crowdstrike released an update for its software which caused computers using it to malfunction and cease operations. These systems included every...

23 Sep 202442min

Send us Fan Mail We've talked a lot over the course of this show about the type of people who generally do well at a long-term career in emergency telecommunications, as well as the challenges that ar...

16 Sep 202435min

Send us Fan Mail There are many instances in a person's career where they can take a misstep and end up facing severe disciplinary action or even termination; but for emergency 911 telecommunicators, ...

9 Sep 202426min

Send us Fan Mail It is important to remember for someone in a first responder profession, especially one of law enforcement, that they must live their lives in a way which is above reproach. This is o...

2 Sep 202433min

Send us Fan Mail Learning any new skill is often a challenge, especially when that requires calm nerves, quick thinking, and building a deep knowledge of protocols. These are all in and of themselves ...

26 Aug 202438min

Send us Fan Mail Law enforcement, Fire, and Emergency Medical Services have a duty to the public to provide the best possible services to the community at all times. This can be very difficult to achi...

19 Aug 202442min

Send us Fan Mail For those of us in the emergency communications profession, as in any profession, one of the most challenging obstacles to overcome is complacency; the feeling of confidence in onesel...

12 Aug 202455min