Ep 38 - Many Hats
Send us Fan Mail In different agencies around the country emergency operators are tasked with various jobs. Some agencies have their workforce clearly demarcated between "call takers" (those who proce...
28 Okt 202446min
Ep 37 - Trauma in the Field
Send us Fan Mail Across many police, fire and medical agencies in the United States, there are individuals who assist with traumatic calls. These are sometimes known as crisis counselors, or perhaps v...
21 Okt 202441min
Ep 36 - What the Flock! Discussing Flock Cameras
Send us Fan Mail With the advancement of technology allowing the creation of cameras which leverage artificial learning to identify objects, numbers and letters, many law enforcement agencies and othe...
14 Okt 202438min
Ep 35 - Dispatching on the Spectrum
Send us Fan Mail In the emergency telecommunicator's profession, there are many challenges which are faced each day: from horrific calls to stressful mandatory overtime. Those on the Autism spectrum t...
7 Okt 202438min
Ep 34 - Ted Talk: The Hero's Choice
Send us Fan Mail For every hero behind the headset, the day-to-day stresses of the job can quickly build and create tension in your life. This tension can lead to mistakes at work and disaster at home...
30 Sep 202450min
Ep 33 - System of a Down: Crowdstrike
Send us Fan Mail In July of 2024, the software company Crowdstrike released an update for its software which caused computers using it to malfunction and cease operations. These systems included every...
23 Sep 202442min
Ep 32 - Hanging Up the Spurs: Knowing When It's Time to Move On
Send us Fan Mail We've talked a lot over the course of this show about the type of people who generally do well at a long-term career in emergency telecommunications, as well as the challenges that ar...
16 Sep 202435min
Ep 31 - TORT
Send us Fan Mail There are many instances in a person's career where they can take a misstep and end up facing severe disciplinary action or even termination; but for emergency 911 telecommunicators, ...
9 Sep 202426min
