The Downside of Assumptions
We all make them and so often they seem innocuous. But assumptions are a silent killer to the forward momentum of any business or industry. Bits of information shared by even the most trusted colleagu...
28 Mar 202331min
Hiring for Your Lighting Showroom
Let's face it, finding great help for the sales positions at your lighting showroom is a tough task. In this episode, I talk through some of the challenges and tips for hiring a great staff member and...
14 Mar 202323min
Episode 100! Where to from here?
The Light Files has made it to episode 100! That's nearly two years of podcasting, and I can hardly believe it. This super-sized episode is a discussion of how we got here and where we are going now -...
28 Feb 202336min
Shifts in the Lighting Industry
A few news items have come out recently that indicate shifting trends in how the lighting industry might operate in the not too distant future. I recap these news items and discuss small ways that our...
14 Feb 202328min
Shopping Trends & Knowing Your Worth
The January 2023 issue of Furniture, Lighting & Decor is filled with so much great content, this episode is only the first in my discussion of what I found inside -- from ongoing reminders about the v...
31 Jan 202323min
Lightovation Recap
January Lightovation was last week in Dallas and this episode is my recap of the week plus some other news, information, and highlights surrounding market, product intros, and our manufacturer partner...
17 Jan 202323min
Top Five
A new year means a recap episode of lessons learned in 2022! This is my top five lessons in the lighting + fan industry for 2022 -- what are yours? I conclude with my wish for 2023 for all of us. Fix...
3 Jan 202326min
Return Policy
What is your showroom's return policy? When is the last time you even looked at or revised it? After a recent question from a customer, I updated my own return policy and took the opportunity to also ...
20 Des 202222min
