Navigating Dynamic Labor: Building Strong Warehousing Operations
Join host Daphne Luchtenberg in a robust discussion with industry leaders Chris Smith and Richard Cawston, along with McKinsey senior expert Alan Davies, as they delve into the intricacies of the labo...
1 Jun 202323min
Following the leaders: Moving up with ‘From Source to Sold.’
Join Radu Palamariu and Knut Alicke on McKinsey Talks Operations as they share anecdotes from the writing of their new book. In this episode, the authors of From Source to Sold: Stories of Leadership ...
14 Apr 202322min
Operational excellence: How purpose and technology can power performance
What is operational excellence? And how can a renewed focus on this approach contribute to success in today’s business landscape? This episode of McKinsey Talks Operations explores the concept of oper...
24 Mar 202320min
Skinny design: Smaller is better
We’re exploring the concept of ‘skinny design’ and its potential benefits for consumers, retailers, and the environment. Join our McKinsey experts as they delve into the cost savings, sustainability, ...
28 Feb 202321min
McKinsey Talks Operations: How the best of 2022 can power 2023
It’s been a year since the McKinsey Talks Operations podcast launched, and during that time there’s been plenty to talk about. Join hosts Daphne Luchtenberg and Christian Johnson as they take a look b...
8 Des 202219min
Myth busters: Unexpected insights on contact centers
What do customers really want from their contact centers? A number of myths about areas including speed of answer and channel preference are shaping contact center and service strategy, leading to dis...
5 Des 202222min
Batteries included: Building and operating sustainable gigafactories
As economies move towards more sustainable transport options, more electric vehicles are rolling off production lines than ever before. These vehicles need to be powered by lithium batteries, built in...
3 Nov 202227min
114 down, 10 million to go. The Global Lighthouse Network’s mission
Members of the Global Lighthouse Network have become a source of inspiration. With more than 100 sites worldwide, they are beacons of light showing the potential of digital transformation to positivel...
18 Okt 202224min
