Sustainable spaces for work, rest, and play: Climate resilient capital projects
Infrastructure and capital projects such as roads, bridges, buildings, and utilities are being affected by climate change in new ways. As leaders seek to invest in projects with long lifespans and pur...
29 Sep 202221min
Digital twins: Flying high and flexing fast
Having previously discussed the fundamentals of digital twins and the opportunities they offer, we’re expanding our exploration of digital twins with an examination of a look at how digital is helping...
23 Sep 202233min
Digital twins: What could they do for your business?
The term ‘digital twin’ is fast becoming a bit of a buzzword used in discussions about digital transformation, but precise definitions are harder to come by. In this episode, we take a look at what is...
14 Sep 202212min
Inflation fighter and value creator: Procurement’s best kept secret
Most businesses around the world are being impacted by inflation today. As they have navigated turbulence over the last two years, the decades-old model of how goods are made, sourced, and delivered h...
8 Sep 202223min
Inflation fighter and value creator: Procurement’s best kept secret
Most businesses around the world are being impacted by inflation today. As they have navigated turbulence over the last two years, the decades-old model of how goods are made, sourced, and delivered h...
8 Sep 202224min
The hidden value of voice conversations: Part 2 – Reaping the rewards
Following on from our discussion of voice analytics trends and technology and its potential in contact centers in our previous episode, in this episode we learn more about its implementation and how t...
22 Aug 202220min
The hidden value of voice conversations: Part 1 – Trends and technologies
High-quality, tailored interactions promote positive consumer experiences. And so in a digital age that can be lacking in emotional connection, human voice engagements can become a point of difference...
22 Aug 202220min
People and places: How and where to work next
When people began working from home, many executives feared that productivity would be lost. Instead, the reverse has proved true: for many employees, it has increased, thanks in part to the accelerat...
4 Aug 202230min
