241: Mastering Sales Through Customer-Centric Mindsets: Insights from Alan Versteeg
Send us Fan Mail Alan Versteeg, an engineer turned sales management expert, initially approached the sales world with skepticism, but soon turned it into a thriving career by applying the engineering ...
3 Sep 202419min
240: Elevating Customer Experience: Neil Leyland on AI, Machine Learning, and Transforming Contact Centers with Neil Leyland
Send us Fan Mail Neil Leyland is a Chief Contact Center Strategist at InterVision, and he is an exceptional PMP and six Sigma black belt certified senior-level program leader and a proven problem-solv...
27 Aug 202418min
239: Navigating Burnout, Building Resilience, and Fostering Relationships for Success with Dr. Eric Recker
Send us Fan Mail Dr. Eric Recker is a dentist, husband, father, keynote speaker, Elite Success Coach, author, pilot, mountain climber and recovering triathlete. In his second half of life, he is commi...
20 Aug 202421min
238: Mastering Software Reliability with Daniel Ruby
Send us Fan Mail Daniel Ruby is a VP of Marketing at Nobl9. Ruby is a dynamic marketing executive with a focus on B2B marketing, and has significant experience building teams and driving successful, d...
13 Aug 202423min
237: Empathy and Innovation in Customer Success with Irina Vatafu
Send us Fan Mail Irina Vatafu has nearly a decade of experience in customer-facing roles, she is deeply passionate about working with people, and dedicated to ensuring every customer feels valued and ...
7 Aug 202413min
236: Elevating Client Relationships: The Power of Thoughtfulness, Kindness, Caring and Empathy with Richard Weylman
Send us Fan Mail Richard Weylman was orphaned at age 6 and he lived in 19 foster homes and attended 11 different schools. Rather than becoming the victim of those circumstances, he overcame them and ...
30 Jul 202419min
235: Unveiling the Trends from Broadridge's 6th Annual CX and Communications Consumer Insight Survey with Debbie Miglaw
Send us Fan Mail Debbie Miglaw is Head of Digital Solutioning & Business Development at Broadridge. She and her team of digital sales specialists, solutions architects and business analysts are respon...
24 Jul 202418min
234: Transforming Customer Experience: Joel Passen on AI, Innovation, and Leadership with Joel Passen
Send us Fan Mail Joel Passen is a proven technology entrepreneur and leader with 20+ years of success creating value and driving measurable results at the intersections of sales, business development,...
9 Jul 202420min
