
Building Boldly with Stephanie Zumbuhl & Drew Brooks
In this special two-part episode, host Mark O'Donnell welcomes back his first returning guest, Stephanie Zumbuhl of Abacus Grant Services, LLC. Stephanie shares how her business has rapidly scaled thr...
8 Jul 20251h 1min

Leading from the Inside Out: Building Loyalty in Teams and Clients
In Episode 5 of Operations Excellence, host Mark O'Donnell welcomes two powerful voices in leadership and growth.🚀 First up: Adam Roemer, Northern California Regional Manager at US Air Conditioning D...
5 Jun 20251h 13min

Master Your Craft, Build Your Network – with Stephanie Zumbuhl & Steve Thompson
Welcome to Episode 4 of Operations Excellence with host Mark O'Donnell! In this episode, Mark is joined by Stephanie Zumbuhl of Abacus Grant Services and Steve Thompson, founder of Integrity Cost Cons...
8 Mai 202553min

The Power of Empathy
In Episode 3 of Operations Excellence, host Mark O'Donnell is joined by guests Jennifer Jedik and Matt Masur for a deep dive into the real-world challenges and rewards of leadership development, organ...
23 Apr 202556min

Distinctive Voices
In this episode of Operations Excellence, Mark O'Donnell sits down with Joann Yarrow and Brad Beckman of Distinctive Voices, a company dedicated to narrative development, performance coaching, and sto...
23 Apr 20251h 16min

Operations Excellence at the NYS Winter Fair
Operations Excellence, Mark O'Donnell joins Good News York (Matt Masur, Mike Brindisi) LIVE at the NYS Winter Fair with special guests John Sidorakis and Derek Brooks.
23 Apr 20251h 8min



















