The Psychology of Giving and Receiving Feedback
Adopting a growth mindset, as opposed to a fixed mindset, is one of the best strategies for accepting and giving constructive feedback. A growth mindset thrives on challenge and sees failure, not as e...
7 Mar 202121min
Is it Better to be Street-Smart or Book-Smart in PR?
Professional communications is about making an impact to help the organization. It must get things done, change attitudes, or at least understand them. At the same time, we need to be evidence-based, ...
28 Feb 202119min
Communication Strategies when De-escalation is Needed
Those who respond to help people in high-tension, or even life-threatening situations, need strong communication skills and the right training. Police Officers, Security Guards, front-line health care...
21 Feb 202120min
When the Words Mean Nothing – and the Message Means Everything
You may have recently heard on social media a song from the early 1970’s, Prisencolinensinainciusol, by Adriano Celentano. The song’s lyrics are in no language – total and utter nonsense. It was a sma...
14 Feb 202119min
11 Capabilities of a Communications Professional or Team
The Global Capability Framework is the Global Alliance’s benchmark for how professionals in public relations and communications management perform at their best. It applies to individuals as well as t...
7 Feb 202119min
The Success of Digital News Start-ups
According to World Press Trends 2019, digital news subscriber numbers are up 208% over the last five years. That could be a welcome sign that local news may survive after all. As many legacy news outl...
31 Jan 202122min
Exploring the Impacts of COVID-19 on Health Care Communications Professionals
In a special report, authors Anne Gregory, Ph.D., Bill Nichols, Ph.D., and Professor John Underwood examine the impacts of the COVID-19 pandemic for professional communicators in the English Nationa...
24 Jan 202125min
Stirring the Right Pot
Throughout this COVID pandemic we all know frontline healthcare workers have been doing extraordinary work and working under exceptional stress. A few weeks ago, between Christmas and New Year’s, on...
17 Jan 202120min
