
Roman Jouravlev & Antonina Klentsova join Jeffrey Tefertiller as the next guests on the Service Management Leadership Podcast, Part 2
In this episode, Roman & Antonina join Jeffrey to discuss Sustainability Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership commu...
9 Jun 202226min

Morning Tea with Jeffrey - Leadership Support
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
8 Jun 20224min

Service Management Leadership - The Relationship between The CMDB and Change Management
A brief discussion about the relationship between Change Management and the CMDB Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadersh...
7 Jun 20225min

Service Management Leadership - 3 Rules For ITSM/ITAM Tool Implementation
A brief discussion about implementing a toolset Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as ne...
6 Jun 20228min

Roman Jouravlev & Antonina Klentsova join Jeffrey Tefertiller as the next guests on the Service Management Leadership Podcast, Part 1
In this episode, Roman & Antonina join Jeffrey to discuss Sustainability Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership commu...
2 Jun 202218min

Morning Tea with Jeffrey - Three-Step Improvement Method
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
1 Jun 20226min

Service Management Leadership - Three Vital Capabilities For Quality Change Management
A brief discussion about doing Change Management better Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tun...
31 Mai 20226min

Service Management Leadership - Improving Self-Service
A brief discussion about making self-service Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next ...
30 Mai 20225min



















