
David Billouz joins Jeffrey Tefertiller as the next guest on the Service Management Leadership Podcast
In this episode, Davis shares the process to become an ITIL Master Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities...
12 Mai 202220min

Morning Tea with Jeffrey - Why We Care About The CMDB
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
11 Mai 20225min

Service Management Leadership - If A Picture is Worth 1,000 Words, How Many Words Equal A Dashboard?
A brief discussion about the value of visualizing the data Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay ...
10 Mai 20225min

Service Management Leadership - Age Does Not Mean Growth Or Maturity
A brief discussion about growth Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's show i...
9 Mai 20227min

Service Management Leadership - Expertise is Priceless
A brief discussion about the value of expertise Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as ne...
5 Mai 20227min

Morning Tea with Jeffrey - We Must Do Better
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
4 Mai 20225min

Service Management Leadership - Progress is Not Linear
A brief discussion about the law of diminishing returns Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tun...
3 Mai 20225min

Service Management Leadership - Clothes That Fit
A brief discussion about matching the initiative to the organization's maturity Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadershi...
2 Mai 20225min



















