
Morning Tea with Jeffrey - Stop the madness
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
30 Jun 20217min

Service Management Leadership - Value of great leaders
A brief discussion about hiring and developing talent Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned...
29 Jun 20215min

Service Management Leadership - Role of governance
A brief discussion about governance. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as next week's s...
28 Jun 20217min

David Cannon Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
David joins Jeffrey as the 36th guest on the Service Management Leadership podcast. Topics are centered around ITIL4, Governance, and Strategy. Each week, Jeffrey will be interviewing guests from the...
24 Jun 20211h 11min

Morning Tea with Jeffrey - Organizational Change Management
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the f...
23 Jun 20219min

Service Management Leadership - How current and relevant is your knowledge?
A brief discussion about knowledge management. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. Stay tuned as nex...
22 Jun 20217min

Service Management Leadership - The difference between good and great
A brief discussion about the difference between good and great. Each week, Jeffrey will be interviewing guests from the technology, Service Management, or Business Continuity leadership communities. ...
21 Jun 20216min

Waseem Ahmed Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Waseem joins Jeffrey as the 35th guest on the Service Management Leadership podcast. Topics are centered around ITSM, CMDB, Metrics, and incorporating other frameworks into ITSM. Each week, Jeffrey w...
17 Jun 202159min



















