Morning Tea with Jeffrey - The Best Ability is Availability
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
27 Jan 20217min
Rob Akershoek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Part 2 of 2)
Rob joins Jeffrey as the twenty-seventh guest on the Service Management Leadership podcast. Topics range from implementing a common framework to a method of creating an enterprise-wide roadmap for ga...
21 Jan 202125min
Morning Tea with Jeffrey - Imperative Strategy for Decommissioning
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
20 Jan 20215min
Rob Akershoek Joins the Service Management Leadership Podcast with Jeffrey Tefertiller (Part 1 of 2)
Rob joins Jeffrey as the twenty-seventh guest on the Service Management Leadership podcast. Topics range from the impact of ITIL4, the merging of frameworks, and the role of IT as a business function...
14 Jan 202157min
Morning Tea with Jeffrey - Transitioning to ITIL4
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
13 Jan 20216min
Rina Brahmbhatt Joins the Service Management Leadership Podcast with Jeffrey Tefertiller
Rina joins Jeffrey as the twenty-sixth guest on the Service Management Leadership podcast. Topics range from her career journey to the new opportunities in ITIL4 and the impact of covid. Each week, J...
7 Jan 202145min
Morning Tea with Jeffrey - Introduction
Each Wednesday, Jeffrey will be discussing topics in the technology, Service Management, or Business Continuity areas. Stay tuned as next week's show is one you will not want to miss. Jeffrey is the ...
6 Jan 20215min
David Cannon and Mark Bradley Join the Service Management Leadership Podcast with Jeffrey Tefertiller (re-published from November)
David and Mark discuss their respective involvement in the ITIL4 Digital and IT Strategy (DITS) Book and the Service Management field in general. This episode is a re-publish from a few months ago. Ea...
31 Des 20201h 36min
