Ep 31: “How To Fail At Leadership While Actually Trying”
In this episode, Kengon starts a conversation about a new, non-traditional approach to leadership and leadership development. Before diving into the details, he addresses one of the key elements that ...
10 Okt 202416min
Service Management Leadership - Discussing AI
In this episode, Jeffrey discusses a recent article on AI and its implications Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeff...
7 Okt 20248min
Service Notes Season 2 - Episode 3 with Sherrina Job
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
6 Okt 20245min
Service Management Leadership - Assessing Risk
This episode is about understanding risk Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Service Manageme...
3 Okt 20244min
Service Management Leadership - Discussing the Flexera State of ITAM, Part 2
This episode is part two of two with Jeffrey discussing key aspects of the 2024 Flexera State of ITAM report Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service...
30 Sep 20249min
Service Notes - Season 2 Episode 1 with Sherrina Job
Service Notes Podcast is your go-to resource for all things service management. Whether you're an IT professional, a customer service leader, or anyone looking to optimize their organization's process...
29 Sep 20248min
Service Management Leadership - The Golden Triangle of Service Management
This episode is about improving service management Each week, Jeffrey will be sharing his knowledge on Service Delivery (Mondays) and Service Management (Thursdays). Jeffrey is the founder of Servic...
26 Sep 20249min
Ep 30: “Career Management in Uncertain Times” - Shane Carlson, Part 2
In this episode, kengon wraps up his conversation on career management with Shane Carlson. This is a little bit longer than normal, so prepare yourself!
26 Sep 202426min
